The Company

INTERNATIONAL SOSInternational SOS is a global leader in travel risk management services, with a dedicated workforce of over 12,000 professionals worldwide. We are committed to safeguarding the health, safety, and well-being of individuals, providing unparalleled support and services wherever they are.

Our Assistance

Centre provides 24/7 international health and security assistance to members travelling or living overseas. Staffed by a network of medical, security, aviation, and logistics specialists, we prepare customers before departure, support them while abroad, and provide assistance whenever they have a question or concern. Hybrid work model; work from home and in the office

Max term Part time contract till end August 2029

Work 19 hours a week between Monday to Friday office hours (flexible schedule) Front line, customer facing and customer advocate role. You will be managing client requests, educations, questions, or issues related to all our products and servicesAbout the role The Client Success Partner will be focused on one of our key strategic accounts.

Key tasks: Manage the account and all associated agencies

Assist Account Management and Business Development teams for client review and discussion In partnership with the Sales team, develop and execute project plans, ensuring scheduled events and milestones are delivered on time

Proactively engage clients in utilisation of their solutions and services

About you Proven experience (minimum 3 years) in a client service role,



with international corporate organisations

Proven service delivery experience for an enterprise application that is delivered as an online service

Strong skills in project management, creative problem solving and communication

Self-motivated and analytical, with an eye for detail

Full working rights in Australia

Excellent written and verbal skills in English

Perks Opportunities to expand your career in a multinational company with consistent growth

Ongoing training and development opportunities

Enjoy rewards for your contributions, including service awards

Travel, including annual conference in overseas resort for top sales performers

Option to purchase additional annual leave and paid volunteering days

Exclusive discounts on health insurance, airlines, technology, and more Don't miss out this unique opportunity, click Apply now!

Only suitable shortlisted candidates will be contacted

At International SOS, we cultivate a supportive atmosphere where everyone can thrive. We encourage applicants from all ages and backgrounds, including Aboriginal and Torres Strait Islander peoples, disabled people, diverse genders, cultures, and languages, LGBTQIA+ identities, neurodivergent individuals and veterans to apply. We value your unique perspectives and skills through our dedication to respect and care.

As a truly global organisation; we operate in over 91 countries, with multicultural employees speaking over 100 languages and dialects.

📌 Client Success Partner (Sydney)
🏢 International Sos
📍 Sydney