About Rainbow Families

Rainbow Families Australia is the leading voice for LGBTQ+ families in Australia. Founded in 2015, we are a proudly community led organisation governed by a Board comprised entirely of LGBTQ+ community members.

We connect, support, and empower LGBTQ+ families through community programs, peer support, advocacy, and education. Our work is grounded in the belief that every LGBTQ+ family deserves to live fully, safely, and with access to the services and support they need.

This role sits primarily within our newly funded LGBTQ+ Antenatal Education and Support Program, supported by the NSW Ministry of Health over three years. It also supports Rainbow Families' broader NSW events program. It is an exciting opportunity to join a small, passionate team and play a central role in programs that make a direct and meaningful difference to LGBTQ+ families.

Purpose of the Position The Community Engagement Coordinator is responsible for the coordination, administration, and delivery of the LGBTQ+ Pregnancy Support Program, as well as coordination of Rainbow Families' NSW community events program and coordination of our Antenatal Education program. This includes coordinating antenatal and newborn care education classes, facilitating the fortnightly Pregnancy Support Group, managing participant registration and communications, coordinating NSW community events such as Mardi Gras festival events, Family Pride, Halloween Disco, and the Making Rainbow Families Seminar, and supporting program evaluation and reporting.

Hours of Work

Part time, 0.4 FTE (15 hours per week). Due to the nature of the role, fortnightly evening work and occasional weekend work will be required.

Salary

SCHADS Award, Level 4

Contract Length

3 years (fixed term)

Location

NSW. This is a hybrid work from home role. The successful candidate must be based in NSW and available to attend in-person program delivery in Sydney as required.

Key Responsibilities

1. Pregnancy Support Program

- Coordinate the scheduling, logistics, and delivery of eight half-day education classes per year
- Facilitate the fortnightly Pregnancy Support Group (20 sessions per year, fortnightly evenings), delivered primarily online via Zoom
- Manage participant registration including waitlists, confirmations, and pre-class communications
- Prepare and distribute participant materials, resource packs, and digital handouts prior to each class and support group session
- Coordinate and brief facilitators and guest specialists for support group sessions and antenatal classes
- Set up and manage hybrid delivery technology (Zoom, projector, audio etc) for all sessions
- Maintain a live directory of LGBTQ+ affirming local health district services across NSW and facilitate warm referrals for participants

2. NSW Community Events

- Plan,



coordinate and deliver Rainbow Families' NSW community events program, including Mardi Gras festival events, Family Pride, Halloween Disco, Resilience Camp and the Making Rainbow Families Seminar
- Liaise with community members, vendors, speakers, suppliers, and all relevant internal and external stakeholders across event logistics
- Ensure all logistical requirements are accurately documented, communicated, and managed to a high standard
- Coordinate volunteers for events, providing clear briefings and on-the-day support
- Provide hands on assistance at events, including occasional weekend events
- Produce post event reports, participant evaluations, and analysis to support continuous improvement
- Support the Marketing Coordinator with the promotion of events to maximise community participation and organisational impact
- Manage event budgets responsibly and transparently, in accordance with Rainbow Families' financial policies

3. Community Engagement

- Respond to participant and community enquiries via phone, email, and social media in a timely and culturally responsive manner
- Promote the antenatal program and community events through Rainbow Families' email newsletter, social media channels, and community networks, working closely with the Marketing Coordinator
- Build and maintain referral relationships with LGBTQ+ affirming IVF clinics, fertility specialists, obstetricians, GPs, midwives, and community organisations across NSW
- Support participants to connect with the broader Rainbow Families community, including the New Parents' Group, playgroups, and other programs

4. Monitoring, Evaluation and Reporting

- Administer pre and post event surveys, and compile participant feedback data
- Track and record attendance, demographics, and referral data for all classes and support group sessions
- Produce post event reports for community events and contribute to grant acquittals as required
- Support the Executive Officer in preparing program and financial acquittal reports

5. Stakeholder Relationships

- Develop and maintain robust relationships with clinical guest speakers, venue partners, event suppliers, and LGBTQ+ community organisations across NSW
- Maintain and establish connections with like minded community groups to support peer parent engagement across urban and regional communities
- Represent Rainbow Families at relevant community events, sector forums, and referral network meetings





Essential Qualifications, Skills and Experience

- Demonstrated understanding of the needs and experiences of LGBTQ+ families
- Experience coordinating and facilitating education programs, community programs, or events in a community services, health, or NFP setting
- Strong organisational and administrative skills with the ability to manage multiple tasks and deadlines independently
- Excellent written and verbal communication skills, including the ability to engage with sensitivity and cultural competency
- Experience with hybrid (in person and online) event and program delivery, including Zoom or equivalent platforms
- Ability to work collaboratively within a small team and build effective relationships with a range of external stakeholders
- Ability to work fortnightly evenings and occasional weekends as required
- Current NSW Working with Children Check and National Police Check (or willingness to obtain prior to commencement)

Highly Desirable

- Lived experience as part of a rainbow family
- Background in community health, social work, midwifery, nursing, or allied health
- Experience facilitating peer support groups or community education programs
- Knowledge of the NSW health system, including local health district services and referral pathways
- Experience in event management, including volunteer coordination and supplier liaison

Core Competencies

- Warmth, empathy, and genuine commitment to LGBTQ+ community wellbeing
- Cultural competency and inclusive practice particularly in relation to gender diverse and trans communities
- Initiative and proactive problem solving
- Attention to detail and thoroughness across both program delivery and event coordination
- Resilience and adaptability in a small, dynamic organisation
- High level interpersonal, oral, and written communication skills

Equity and Diversity Rainbow Families is dedicated to equitable and inclusive hiring practices and understands the benefits of a diverse workforce. Aboriginal and Torres Strait Islander peoples, people with disability, parents and carers, and people from culturally and linguistically diverse backgrounds are encouraged to apply. Candidates from the LGBTQ+ community or with a strong connection to the LGBTQ+ community are strongly encouraged to apply.

Applications will be assessed on the basis of demonstrated capacity and commitment to perform the role, rather than on formal qualification alone.

How to Apply

Please address how you meet the key responsibilities and essential criteria in a cover letter of up to two pages. Send your cover letter and resume to [email protected] by 14th August 2026

If you require any reasonable adjustments in completing this process, please contact us so that we can support your application.

📌 Community Engagement Coordinator (Sydney)
🏢 Rainbow Families
📍 Sydney