Community Services Team Leader

Passionate team | Local Government | Make a real difference in your community

Are you an experienced leader ready to take the next step?

We are looking for an enthusiastic and motivated Community Services Team Leader to join our Local Government team. This is an exciting opportunity to lead a dedicated group of Service Coordinators delivering high-quality Home Support and Community Services that improve the lives of older people and our local community. If you are passionate about leadership, customer service and continuous improvement and enjoy coaching people to achieve their best, this could be the perfect role for you.

Why You Will Love This Role

· Leadership opportunity within a respected Local Government organisation · Rewarding role supporting older people to live independently

· Diverse and meaningful work where no two days are the same

· Supportive leadership team and collaborative workplace culture

· Ongoing professional development and career growth opportunities

· Competitive salary and employee benefits

About the Role

Reporting to the Service Manager, you’ll provide day-to-day leadership, operational support and guidance to a team of Community Service Coordinators responsible for delivering a range of Council-funded and Commonwealth-funded community services. You will ensure services are delivered safely, efficiently and in accordance with legislative and funding requirements while maintaining a strong focus on customer outcomes.

Key Responsibilities

· Lead, mentor and develop a high-performing team of Service Coordinators. · Coordinate the delivery of Home Support and Community Services.

· Recruit, onboard, coach and manage team performance.

· Monitor service delivery, quality standards and compliance requirements.

· Support workforce planning and continuous service improvement initiatives.

· Build positive relationships with clients, families, carers and community stakeholders.

· Assist with reporting, budgets, KPIs and operational planning.

· Promote a positive,



customer-focused and team-oriented team culture.

· Ensure compliance with Council policies, aged care standards and workplace health and safety requirements.

About You

You will be an approachable leader who enjoys developing people and delivering outstanding services. To be successful, you will have:

· Demonstrated leadership or supervisory experience within community services, aged care, health or disability services.

· Experience managing teams and achieving operational outcomes.

· Excellent communication, interpersonal and stakeholder engagement skills.

· Strong organisational skills with the ability to manage competing priorities.

· Experience working within Commonwealth Home Support Programme (CHSP), Home Care Packages or similar community services (highly regarded).

· A commitment to delivering exceptional customer service.

· Sound computer skills and experience using client management systems.

Essential Requirements

· Qualifications in Community Services, Aged Care, Health, Human Services or a related discipline. · Current Class C Driver Licence.

· National Police Check.

· Current Working with Children Check (where required).

· Current First Aid Certificate (desirable).

What We Are Looking For

We are seeking someone who is: · A positive and supportive leader

· Passionate about community outcomes

· Organised and solutions-focused

· Customer-centric

· Collaborative and approachable

· Committed to continuous improvement

Apply Now

If you are ready to lead a dedicated team and contribute to delivering high-quality services that make a genuine difference in people’s lives, we would love to hear from you. Submit your CV and a Cover Letter outlining your leadership experience and why you are the right person for this opportunity.

Applications will be assessed as they are received, so don’t delay - apply today!!!

Apply now and help us build stronger, healthier and more connected communities.

Please call Dolores Herrera on [0419 617 520](tel:0419 617 520) for all enquires and email your CV through seek.com.au and [email protected] for this fantastic opportunity!!!

📌 Community Services Team Leader - Immediate Start!!! (Parramatta)
🏢 Project u0026 Management Pros
📍 Parramatta