About us: Sustainable Life is a dynamic and quick-growing general advice licensee that was founded in 2016 with a simple yet ambitious goal; to make life insurance accessible to all Australians, whilst supporting advice practices in navigating the ever-changing landscape of regulation and compliance.
Our technology platform is not just a tool but a lifeline; it streamlines efficiencies, lowers the cost to serve, manages compliance requirements (without compromising on the client experience) and empowers the client to make informed financial decisions.
At Sustainable Life Group, we're more than just a technology-backed advice platform. We're partners in building a sustainable, compliant, and successful life insurance future with consumers at our core.
About the role: As the Compliance Analyst, you’ll support all frontline audit activities, provide coaching and support to our advice network whilst collaborating with various departments such as sales, marketing, and operations to drive business-wide improvements and ensure regulatory compliance.
A few of your responsibilities:
Monitoring & Supervision:
- Responsible for all supervision, audit and group remediation of advice activities.
- Act as the primary point of contact for advisers relating to compliance activities.
- Support all administrative and operational duties related to AFSL, ensuring documentation and records are accurately maintained and accessible. This includes organising files, tracking compliance-related documentation, and supporting other team members regarding administrative processes and requirements.
- Support offshore teams to ensure adherence to audit guidelines.
Support Compliance Framework
- Assist in the maintenance of existing compliance framework.
- Identify areas for improvement and implement necessary changes.
- Ensure compliance policies, procedures and registers are up-to-date and effectively communicated to all relevant stakeholders.
Adviser Coaching and Improvement
- Work closely with advisers to provide coaching and support to enhance their compliance practices.
- Conduct training sessions and workshops to ensure advisers are up-to-date with regulatory requirements and best practices – implementing reporting and recommendations where relevant.
Who we’re looking for:
- Must have Life Insurance experience in Australia.
- At least 2 years’ experience in a Compliance or Quality Assurance related role in Australia.
- Experience with high-volume business operations, especially in general advice contexts, is advantageous.
- Understanding of industry standards and AFSL requirements, including ASIC, APRA, and the Code of Practice requirements.
- Willingness to learn and develop in the compliance field.
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal skills.
- High attention to detail and organisational skills.
What it’s like to work for us: We’re a team of passionate and agile people, who’re dedicated to making a meaningful difference for Australians and the financial advice practices we support. Our vision goes beyond being a workplace – we’re here to drive positive change in the industry and creating lasting impact for our clients.