Role Overview

As a Customer Assistant, your role is to help create thoughtful and joyful experiences in-store. The kind that stay with people long after they’ve walked out the door. You’ll bring energy, warmth, and integrity to everything you do; whether it’s delivering exceptional service, supporting your teammates, or helping your store shine.

This is a hands-on, people-first role where no two days are the same - and we love that.

What You’ll Do Create meaningful customer moments with personalised service and genuine care

Support store performance by working together and following through on what matters

Merchandise with intention - keeping the space inspiring, beautiful, and brand-aligned

Be a go-to expert on our range, using your product knowledge to help customers find the right scent, gift, or moment

Keep things moving, support your teammates, and help create a workplace that’s as fun as it is focused About You You care about people, and it shows; in your service, your attitude, and your follow-through

You bring warmth, curiosity, and a can-do mindset to every shift





You’re reliable, team-oriented, and proud to be someone your team can count on

You’re always learning and love growing alongside your team

You know that great culture doesn’t just happen... you help create it What You’ll Love A generous team member discount across our full range of fragrance, décor and gifting

Monthly store bonus program and performance-based incentives

Recognition that feels real - with shoutouts, milestones, and meaningful celebration

Access to our Employee Assistance Program (EAP) for you and your immediate family

Support to grow with leadership development, coaching and progression opportunities A team and culture where people matter, and every day brings something a little special Ready to create moments that matter?

Join a team where we keep things fun, lift each other up, and help customers feel at home - one scented moment at a time.Apply now and start your next chapter with dusk.

📌 Customer Assistant - Castle Hill
🏢 Dusk
📍 Castle Hill