Customer Relations Representative Location: Sydney, Australia – Full time, Permanent Reporting to the National Virtual Pharmacy Manager, the key responsibilities include:

- Provide a high level of customer service to Viatris customers and external stakeholders via phone and e-mail.
- Build relationships with customers and ensure their experience is second to none.
- Process orders, credits and returns.
- Liaise with cross‑functional teams to service ad‑hoc requests and deliver on business needs.

Qualifications & Skills - Bachelor’s degree or equivalent in pharmacy or business (preferred but not required).

- 1+ year experience working in pharmacy.
- Experience in a customer‑facing role (highly desirable).
- Excellent written and verbal communication skills.
- Hardworking, punctual, and patient.




- Proficiency with Microsoft Office (Word, Excel, PowerPoint).
- Must be eligible to work in Australia (Australian citizen or appropriate visa holder).

Employee

Advantages - Recognition programs

- Health and financial wellness benefits
- Employee discount platform
- Annual wellness allowance
- Annual leave loading
- Paid volunteer leave
- Free flu vaccinations
- Product discounts
- Additional paid parental leave
- Retirement savings plans
- Competitive compensation programs
- Career and development planning
- Annual salary reviews Viatris is an Equal Opportunity Employer.

📌 Customer Relations Representative (City of Sydney)
🏢 1100 Mylan Pharmaceuticals
📍 City of Sydney