About us
Australian-owned and operated, Bonney Energy operates across Tasmania and Victoria and is a premier distributor of Ampol's trusted fuel and lubricant products.
The company's head office is located in Quoiba, near Devonport, on the North-West Coast of Tasmania, with another Tasmanian branch office in Launceston. We are also situated in Regional Victoria, with offices located in Newport, Melbourne and Corio, as well as seven other depots located across the state.
We’re seeking a motivated and detail-oriented Customer Service Officer to join our expanding team based in our head office in Quioba.
Our Customer Service
Officer is the heart of Bonney Energy. You will operate as members of a high-performing and dynamic team, striving to deliver professional, efficient and timely customer interactions, all contributing to the Bonney Energy aim of being a high-performing organisation. This role helps provide vital services by collaborating on projects and applying your passion and operational service delivery skills to various tasks and projects within the customer service function.
Key Responsibilities, but not limited to.
- Greeting customers and answering calls
- Fuel and Cartage invoice processing
- Tracking delivery volumes
- Assisting Lubes customers when needed
- Card maintenance – including investigating and resolving customer card and/or site issues
- Importing of card transaction files (Tasmania, Victoria and Ampol)
- Maintain customer files and records
- Other customer service and accounts tasks as required
What We’re Looking For
- High attention to detail and accuracy
- Customer Service Orientation
- Technical aptitude and systems knowledge
- Strong communication and collaboration skills
- Compliance and risk awareness
- Ability to plan, prioritise, and meet deadlines
- Self-motivated with solid time management and goal-setting skills
- Demonstrates integrity, ethical standards, and support for company values
What's in it for me? Employee benefit fuel card for discounts on fuel and lubricants.
Personal Bonus Scheme
Training programs and development
More information:
For more information or a copy of the position description, please get in touch with Jo Dawe, HR Administrator, at
[email protected]. You can learn more about Bonney Energy by heading over to our website at www.bonneyenergy.com.au.
How to apply:
To apply, please click on the 'apply now' button and follow the links. Please ensure that you attach a current resume. Feel free to include a cover letter that best describes your relevant experience for this application.
Please note: The successful candidate will be required to provide a current national police check and a visa check, both of which must have been issued within the last month.
Applications Close: Sunday, 23rd August 2026; however, applications will be assessed as they are received, and the position will be closed once a successful candidate is found.
Bonney Energy is committed to establishing a culture that is inclusive, diverse, and compassionate. We welcome applications from people of all ages, including those from First Nations communities, with diverse abilities, sexual orientations, and gender identities.
📌 Customer Service Officer (Quoiba)
🏢 Bonney Energy
📍 Quoiba