At Foundever, we’re a global leader in customer experience, with 130,000+ people supporting some of the world’s biggest brands.
More importantly — we’re a place where people start careers, not just jobs. We provide full training, ongoing support, and real opportunities to grow.
Why You’ll Love This Role
- No sales – 100% customer service
- Penalty rates for week-end work, public holidays or overnight work
- Paid birthday off (conditions apply)
- Additional annual leave
- Monthly performance bonus ($300 to $500 per month)
- Career progression opportunities
- Supportive team environment
About the Role
Join our banking customer service team and help customers with everyday enquiries. You’ll be supported every step of the way with structured training and coaching.
This is a great opportunity to enter the banking/finance industry and build long-term career skills.
What You’ll Be Doing
- Answer inbound customer calls (no sales)
- Help with customer's banking related queries including fraud, dispute, credit card and business banking
- Use multiple systems to find solutions
- Provide accurate and professional support
What We’re Looking For
- Customer service experience desirable (retail, hospitality, call centre – all welcome!)