Hugh Fleming Dentistry is seeking a warm, professional and highly organised dental receptionist to join our friendly team. This is an exciting opportunity for someone who is passionate about delivering expectational patient care while ensuring the smooth day to day operations of our busy dental practise.
About the Role as the first point of contact for our patients, you will play a key role in creating a welcoming and positive experience. You will be responsible for managing appointments, supporting our clinicians, coordinating patient care and assisting with daily administration of the practise.
Key Responsibilities
- greet and welcome patients with professionalism and warmth
- Answer incoming calla and respond to emails
- Schedule, confirm and manage patient appointments
- Process payments and health funds (HICAPS)
- Maintain accurate patient records using dental practise software
- Coordinate treatment appointments
About You
- Previous dental reception experience
- Excellent communication and interpersonal skills
- Strong organisational skills with the ability to muti task
- High attention to detail and accuracy
- Ability to work both independently and collaboratively with in a team
- Experience with Dentrix software is advantageous
If you enjoy providing outstanding customer service, thrive in a fast paced healthcare setting and are looking to join a supportive and qualified practise, we would love to hear from you.