Contract Length: 3 months The Desktop and Systems Support Administrator provides high quality and responsive support for end user devices, audio visual services and IT systems infrastructure.
Key Responsibilities:
- Deliver efficient and effective technology services and support
- Analyse, prioritise and respond to needs across a diverse Organisation
- Provide effective communication and expectation setting to stakeholders
- Analyse trends and contribute to Continuous Improvement initiatives.
- Manage software and hardware asset lifecycles including installation, configuration, patching/maintenance, license administration and upgrade/decommissioning activities
- Maintain clear and concise documentation including ITSM support history, asset records, knowledge base contributions and support guides
- Preserve cyber and information security integrity across the technology landscape
- Support the achievement of Service Level Agreements where defined
- Liaise with 3rd-parties for supply and support services as required
- Participate in out-of-hours support and project activities as required
Requirements:
- Experience supporting virtual and physical servers
- Experience with networking technologies, such as DNS, DHCP, switches, firewalls and VPNs
- Experience with Windows Server, Active Directory, Microsoft 365, or Exchange
- Driver's Licence
About Araza: Our organisation works with Australia’s largest enterprise and government clients providing project and program teams and resources to ensure success. We pride ourselves on being a trusted technology partner and working collaboratively.
We're partnering with a leading Australian department to deliver high-quality projects that drive impactful results, focused on protecting national interests through intelligence, cybersecurity, and strategic operations to combat global threats.
We can talk about Araza all day but instead, here are a few links if you are interested.
We are OUTSTANDING.Our purpose is to have our teams align with our client’s needs to assist them on their most interesting and innovative projects. We do this by aligning our clients and teams to our core values of Be Greatand Be Grateful. This focus has helped make us an employer of choice and the consultancy of choice in the Australian market.
We are DIVERSE and INCLUSIVE. We are recognised leader in diversity with an excellent representation of women in leadership and a team with differing backgrounds, ethnicities, experiences and abilities.
We care. Araza is a company that cares for their people. It's that simple. You will work with truly talented switched on and collaborative team members that help each other to succeed.
We rock. #HumbleBrag is that a lot of other companies think we are great as well!
Our awards list
2023 CRN Impact Award – Emerging Innovation Winner
2020 Financial Review Fast 100
2020 Financial Times High-Growth Companies Asia-Pacific
2019 Deloitte Technology Fast50 Australia
2019 Deloitte Technology Fast500 APAC
2019 CRN Fast50
2019 ARN Homegrown Service Provider Winner
2019 EY Winning Women Program Winner
2019 Cisco Diversity Initiative Award Winner
2019 Cisco Rising Star Winner
2019 30 Under 30 Tech Awards Winner
2018 CRN Fast50
2018 Deloitte Technology Fast50 Australia
2018 Deloitte Technology Fast500 APAC
2018 CRN Fast50
2018 ARN Start Up Entrepreneur Winner
2018 ARN Personal Innovation Sales Excellence Winner
2018 Westpac Business of Tomorrow Winner
2018 Financial Times 1000: High-Growth Companies Asia-Pacific
2017 Deloitte Technology Fast50 Australia
2017 Deloitte Technology Fast1000 Asia/Pacific
2017 CRN Fast50
2017 ARN WIICTA Entrepreneur of the Year Winner
2017 Westpac Business of Tomorrow Winner
2017 Optus myBusiness Business Leader of the Year Winner
2016 Deloitte Rising Star
2016 CRN Fast50
Next Steps
If this sounds like the opportunity you are looking for, apply now! Our team would love to hear from you
📌 Desktop and Systems Support Administrator (Fawkner)
🏢 Araza
📍 Fawkner
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