Digital Project Manager 23 Digital Melbourne (St Kilda) – Hybrid (3 days in office, 2 days WFH) Full-Time This role is based in Melbourne and is open to Melbourne-based candidates only. Applicants must be able to work from our Melbourne office as required. We’re looking for a Project Manager who understands that delivery is where reputation is built.

At 23 Digital, project delivery isn’t just about timelines and tasks — it’s about translating strategy into execution, managing complexity, and ensuring clients receive what was promised, at a high standard. We’re looking for a Digital Project Manager who can sit at the centre of delivery — someone who can manage multiple moving parts, communicate with clarity, and bring structure to fast-paced, technically complex projects. This role sits across clients, developers and internal teams — ensuring projects are not only delivered on time but delivered properly.

You’ll be just as comfortable: Managing multiple web and eCommerce builds across different platforms Translating technical concepts into clear client communication Identifying risks early and keeping projects on track Holding both clients and internal teams accountable to outcomes If you’re someone who thrives in structured environments, takes ownership of delivery, and understands how digital projects actually come together — this is the role.

The Role

This role sits within our Web and Delivery function, working closely with developers, designers, SEO specialists and client stakeholders. You will be responsible for managing end-to-end delivery of digital projects — from initial scoping through to launch and post-go-live support — ensuring projects are delivered on time, within scope, and to a high standard.

You will be responsible for:



Managing digital projects from kick-off through to launch and post-go-live support Working with clients to define scope, timelines and expectations Building and maintaining project plans, timelines and delivery milestones Coordinating developers, designers and QA across multiple concurrent projects Running structured status updates and ensuring clear communication across stakeholders Identifying risks early, managing scope changes and resolving delivery challenges Acting as the primary point of contact for clients throughout the project lifecycle Ensuring projects are delivered on time, within budget and to a high standard Supporting continuous improvement in delivery processes, workflows and communication Experience & Capability We’re looking for someone who brings strong delivery experience, but also the mindset and structure to operate in a fast-paced agency environment. You’ll likely bring: Experience 4–6 years of experience as a Digital Project Manager, ideally within an agency environment delivering web and eCommerce projects.

Platform Exposure

Hands-on experience delivering projects across platforms such as Magento, WordPress/WooCommerce, Shopify/Shopify Plus, BigCommerce, and mobile applications. Delivery & Workflow Understanding Strong understanding of web development workflows — including discovery, scoping, design, development,



QA and deployment.

Client Management

Confidence working directly with clients, managing expectations, and maintaining clear, structured communication throughout the project lifecycle.

Project Coordination

Proven ability to manage multiple concurrent projects, balancing priorities, timelines and resources effectively. Risk & Problem Solving Ability to identify risks early, solve problems proactively, and keep projects moving forward in a structured way. Tools & Systems Experience using project management tools such as Jira, Trello, Asana, Basecamp or similar platforms.

Mindset

Highly organised, detail-oriented and accountable. You take ownership of delivery, communicate clearly, and bring structure to complex environments. Why Join 23 Digital Work on a wide range of technically complex web and eCommerce projects Be part of a team that values structured delivery, accountability and clear communication Work closely with experienced developers, SEO specialists and performance teams Direct exposure to clients and commercial decision-making Prospect to grow into senior delivery or operational leadership roles Contribute to improving how projects are delivered across a growing agency About 23 Digital 23 Digital is a leading Australian digital agency delivering high-performance websites, eCommerce solutions and digital marketing across SEO, performance media and web development.

We partner with ambitious businesses to design, build and scale digital ecosystems that deliver measurable commercial outcomes. Our delivery team sits at the core of that — ensuring strategy is translated into execution, and that every project we deliver meets the standard we expect.

📌 Digital Project Manager (Australia)
🏢 23 Digital
📍 Australia