Synergy is seeking experienced Female Mental Health & Disability Support Worker to support participants with complex mental health needs across the

Applicants must have availability across at least 3–4 days per week and be able to commit to a minimum of 10–12 hours per week.

About the Role

You will be supporting participants with complex mental health conditions, including:

- Schizophrenia
- Personality Disorder
- Polysubstance abuse
- Psychosocial disability and complex behavioural needs
- Trauma

Key Responsibilities

- Provide person-centred mental health support in line with individual care plans
- Implement Positive Behaviour Support Plans (BSPs), including proactive and reactive strategies
- Use de-escalation techniques, low-arousal communication, and emotional regulation skills during periods of distress
- Support participants experiencing symptoms such as paranoia, delusions, or disorganised thinking while maintaining safety
- Work confidently in environments where substance use may be present, applying harm-minimisation approaches and professional boundaries
- Recognise early warning signs and follow escalation pathways,



including contacting emergency services when required
- Maintain accurate, objective documentation including case notes, incident reports, and handovers
- Communicate effectively with the wider support team and management
- Respect participant choice and control, including the right to refuse support
- Assistance with personal care and manual handling when required
- Support with hygiene, cleaning, and bedding
- Assist with daily living tasks to promote independence

Essential Requirements

- Demonstrated experience supporting individuals with complex mental health needs, ABI, and/or behavioural challenges
- Robust emotional regulation skills and calm, professional communication style
- Experience implementing Behaviour Support Plans and following safety protocols
- Ability to work independently and within a team in high-pressure environments
- NDIS Worker Screening Check (or willingness to obtain)
- First Aid & CPR (or willingness to obtain)
- Valid Driver’s License and reliable vehicle (mandatory)
- Availability across a minimum of 3–4 days per week

📌 Disability Support Worker (Forest Lodge)
🏢 Synergy Support Health u0026 Care Services
📍 Forest Lodge