Company Description

Be part of something new in Australian hospitality.

Refinery Group is an Australian hospitality company driven by the belief that great venues create meaningful connections. We don’t just build places to eat and drink — we create destinations where people gather, connect and celebrate.

About the Opportunity

This is a rare opportunity to join the front-of-house team at one of Melbourne's most exciting newly opened hospitality venues, Flores. Situated in Refinery Groups' flagship venue - The Angel of Malvern, Flores is a Mediterranean-inspired vibrant neighbourhood restaurant and wine bar inspired by the lively hospitality culture of Barcelona, Lisbon and Madrid. As a key part of the guest experience, you’ll help bring Flores to life through warm, engaging service and genuine hospitality.

Working closely with the floor team and venue leadership, you’ll ensure every guest feels welcome, relaxed and well cared for from arrival to farewell. You’ll bring energy, professionalism and a passion for food and wine, contributing to a service culture that is generous, intuitive and community-driven – the very qualities that define Flores. What You’ll Do

As a Front of House Team Member, you will play a key role in shaping the guest experience by:

Delivering warm, attentive and genuine service across the bar, floor and functions

Greeting guests, managing reservations and ensuring smooth seating and flow

Taking orders accurately and confidently recommending menu and beverage items

Running food and drinks with efficiency, pace and care

Maintaining high standards of venue presentation, cleanliness and safety





Supporting busy service periods, events and activations with a positive attitude

Working closely with the whole team to deliver consistent, high‑quality experiences

Handling payments and ensuring accurate cash and EFTPOS transactions

Contributing to a welcoming, inclusive and supportive team culture

About You

You’re friendly, reliable and passionate about hospitality. You bring energy and positivity to every shift — and you love helping guests feel special. You’ll also have:

Previous Front of House, bar or restaurant experience (essential)

Strong communication skills and a genuine love for people A proactive, hands‑on mindset and ability to stay calm under pressure

Outstanding attention to detail and pride in high standards

Responsible Service of Alcohol (RSA) certification A team‑first attitude and willingness to learn

Availability to work nights, weekends and event evenings

If you thrive on variety, enjoy a fast-paced environment and love learning new things, you’ll fit right in.

Why Join Us

Shape one of Melbourne's most anticipated hospitality destinations

Work in a beautifully designed venue

Supportive leadership and a positive, collaborative team culture

Opportunities across bars, restaurant service, events and functions

Career pathways within our expanding hospitality portfolio

Staff benefits, training and development and real progression pathways

Join a passionate, ambitious team with a shared vision for excellence

Join us on this exciting journey and help shape a hospitality experience Melbourne won’t forget.

Apply now — we’d love to meet you.

📌 Experienced Section Waiter - Flores (Melbourne)
🏢 Refinery Group
📍 Melbourne