Field Service Engineer (Brisbane)

Field Service Engineer (Brisbane)

31 Jul
|
Becton Dickinson
|
Brisbane

31 Jul

Becton Dickinson

Brisbane

Use your engineering skills to support the science that changes the world.

Join Waters Biosciences (previously BD) as a Field Service Engineer - Biosciences and work hands‑on with instrumentation that enables researchers, clinicians and scientists to push the boundaries of discovery. In this QLD‑based role, you’ll support leading research institutes, universities and clinical laboratories - ensuring their critical instruments are installed, maintained and performing at their best.

If you enjoy solving complex technical problems, thrive in scientific environments, and want a role where your work directly supports advances in health and research, this is a rare opportunity to make a meaningful impact.

Your Day-to-Day

As a Field Service Engineer within the Biosciences team, you’ll deliver on‑site support across Queensland and help keep high‑spec scientific instrumentation running safely, reliably and accurately.

Your day will include

- Installing, commissioning and training customers on BD/Waters Biosciences instruments

- Performing maintenance, fault diagnosis, repair work and performance testing

- Providing phone‑based troubleshooting support when required

- Maintaining accurate service records and documentation

- Collaborating with Account Managers and Technical Specialists to identify service and upgrade opportunities

- Managing service parts, stock control and equipment movement

- Assessing product performance, reporting issues and recommending improvements

- Keeping up‑to‑date with new instrument models and participating in ongoing training

- Preparing repair quotations and identifying opportunities for service contracts





- Ensuring all activities comply with the BD/Waters Quality Management System

This is a hands‑on, customer‑facing role where you’ll work with precision equipment used in flow cytometry, life sciences research and clinical diagnostics.

About You

You’re a technical problem‑solver with strong electro‑mechanical and IT capabilities, and you enjoy working in scientific or laboratory environments.

You’ll bring

- Qualification in electronics, engineering, biomedical engineering, mechatronics or similar (Cert, Diploma or Degree)

- 5 years’ experience servicing life science, laboratory or clinical instrumentation (flow cytometry highly regarded)

- Strong troubleshooting skills across hardware, electronics, software and networking

- Confidence configuring applications, operating systems, updates and upgrades

- High attention to detail and the ability to work in environments where precision matters

- Excellent communication and interpersonal skills

- Willingness to travel across Victoria and interstate as required

Experience in scientific instrumentation, lab automation, imaging systems, diagnostics or high‑spec machinery will be highly valued.

About Us





As a result of the combination of the BD Biosciences and Diagnostic Solutions business with Waters Corporation (NYSE: WAT), by applying to this role, you will be applying for a position with Waters.

Waters is a global leader in life sciences, dedicated to accelerating the perks of pioneering science through analytical technologies, informatics, and service. With a focus on regulated, high-volume testing environments, Waters’ innovative portfolio harnesses deep scientific expertise across biology, chemistry, and physics. Waters collaborates with analytical laboratories around the world to advance the release of effective, high-quality medicines, assure the safety of food and water, and drive better patient outcomes by detecting diseases earlier, managing routine infections, and combatting growing antibiotic resistance.

Through a shared culture of relentless innovation, Waters’ passionate team of approximately 16,000 colleagues partner with customers to turn scientific challenges into breakthroughs that improve lives worldwide.

What’s in It for You

- Work with cutting‑edge biosciences instrumentation that enables scientific discovery

- Hands‑on field role supporting leading research institutes and clinical labs

- Competitive salary car allowance tools paid travel

- Extensive training on BD/Waters Biosciences instruments and systems

- Supportive, specialised team and exposure to global best practice

Ready to Make the Move?

If you’re looking for a technically challenging, meaningful field role supporting the science that advances health - apply today and join BD as a Maker of Possible.

📌 Field Service Engineer (Brisbane)
🏢 Becton Dickinson
📍 Brisbane

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