Purpose

As the Front Office Manager, your role extends beyond simply overseeing front-of-house operations.

Your mission is to foster team unity and ensure the creation of unforgettable experiences for every guest.

Primary Responsibilities Confidence in communicating with guests and colleagues to ensure cohesive collaboration

Conquer challenges alongside guests, transforming dilemmas into success stories through creative solutions

Recruit, train, and mentor Front Office team members, nurturing their professional growth, and diligently monitoring their performance

Adhere to OH&S; requirements, promptly respond to emergencies, and prioritise the safety of both guests and staff

Exhibit proficiency in accurately handling reservations, managing guest accounts, and analysing reports and data

Closely monitor budgets,



expenditure, and revenue to make informed operational decisions and achieve financial objectives Skills and Experience Experience in Hotel Operations, with history of leading the charge as a Supervisor or Manager

Proven ability to multi task and thrive under pressure, supported by robust organisational and time management skills

Proficiency in using reservation and property management systems is a plus

Masterful in the art of communication, both the written and spoken Capable of embracing a flexible rotating schedule, including nights, overnights, weekends, and public holidays

📌 Front Office Manager (Perth)
🏢 Accor
📍 Perth