Vistage is the world’s largest CEO coaching and peer advisory organisation for small and midsize (SME) business leaders. At Vistage we help successful leaders build better businesses, enjoy a better quality of life, make better decisions, and inspire a better future.

At Vistage, we provide our members with a high-trust, high-challenge environment that sharpens their thinking, and pushes them to grow. Our communities are led by accomplished business leaders known as Chairs who facilitate monthly peer groups and one on one coaching.

We cant wait to see you

The Member Relationship Advisor is a strategic partner to our Chairs, supporting the overall health, experience, and long-term success of their peer advisory groups. In this role you will balance responsive support with proactive, consultative guidance; leveraging deep listening, business acumen, and B2B sales expertise to help Chairs elevate member value, strengthen group performance, and navigate complex dynamics.

- Strategic Partnership & Chair Support: Serve as a trusted thought partner to Chairs, helping them strengthen group performance and navigate complex scenarios.
- Member Experience & Group Retention: Interpret feedback to identify risks and opportunities and partner with Chairs to strengthen retention, engagement, and group dynamics.
- Manage Detailed Processes: Maintain strong system proficiency across multiple platforms to ensure accuracy and efficiency.
- B2B Sales & Consultative Influence: Consult with Chairs to align recommendations with Chair and group needs.
- Operational & Cross-Functional Collaboration:



Partner with internal teams to support Chairs and member lifecycle health. Collaborate regularly with global peers.

The best things about working in this role

- Talk to the Chairs: Opportunity to engage daily with accomplished Business Leaders. Every day you will walk away having learnt something recent about leadership and running an SME in ANZ.
- A product you can believe in: Our members tell us that Vistage has changed their lives, personally and professionally. We’ve been around for more than 65 years, and some of our members have been with us for 20+ years.
- Be part of a great team: We believe we’re better together, this role is primarily based in our St Leonard’s office with flexibility to work from home. Vistage’s culture and sense of mission drives employee loyalty: more than half of our staff has been with the company for five years or longer.
- A global organisation with local impact: with 45,000 members across 40 countries, you will have peers around the world who have walked in your shoes and you can learn from.

What we hope you’ll bring

- Experience influencing executive-level clients or decision-makers.
- Strong B2B sales and consultative selling background.
- Ability to manage detailed processes
- Ability to analyze feedback trends and translate insights into recommendations.
- Comfort navigating ambiguity and complex scenarios.
- Exceptional communication skills, supported by deep listening and emotional intelligence.

Why we’re right for some but not others

- Our business is simple, not easy. There is lots to learn about how we do things, so we’re looking for curiosity and a willingness to learn.

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📌 Member Experience Advisor (New South Wales)
🏢 Vistage Australia and New Zealand
📍 New South Wales