Lead AI Solutions Architect — Customer Success (City of Sydney)

Lead AI Solutions Architect — Customer Success (City of Sydney)

31 Jul
|
8400 Australia - Genesys Cloud Services
|
City of Sydney

31 Jul

8400 Australia - Genesys Cloud Services

City of Sydney

Genesys is seeking a seasoned solutions architect to drive AI-powered CX initiatives across customer journeys and enterprise ecosystems. You will translate strategic AI goals into scalable designs, leading workshops and collaborating with CX Advisors, sponsors, and senior stakeholders. The role emphasizes security, privacy, and regulatory compliance, deployment of POC/MVPs with Genesys Cloud AI Studio, integration with CRM/ERP, and mentoring teams to build AI maturity while delivering measurable

📌 Lead AI Solutions Architect — Customer Success (City of Sydney)
🏢 8400 Australia - Genesys Cloud Services
📍 City of Sydney

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