31 Jul
|
Dahua Technology Australia and New Zealand
|
Melbourne
31 Jul
Dahua Technology Australia and New Zealand
Melbourne
Dahua Technology is a global leader in video-centric AIoT and smart security solutions, with products and services used across more than 180 countries and regions worldwide.
In Australia, Dahua Technology has built a strong reputation within the security and technology industry, providing innovative CCTV, intercom, alarm, access control, networking, and smart business solutions to channel partners and customers nationwide.
Responsibilities
- Develop training materials, including presentations, manuals, and hands‑on exercises, to support the learning objectives of various technical training programs.
- Deliver engaging and informative training sessions both in‑person and online, covering topics such as product features, installation procedures, configuration settings, troubleshooting techniques, and best practices.
- Customize training programs to meet the specific needs and skill levels of different audiences, including customers, partners, and internal staff.
- Collaborate with product managers, engineers, and other stakeholders to stay current on product updates and new releases, ensuring that training materials and programs are up-to-date.
- Evaluate the effectiveness of training programs through assessments, surveys, and feedback, and make continuous improvements to enhance the learning experience.
- Provide technical support and assistance to participants during and after training sessions, addressing any questions or concerns they may have.
- Serve as a subject matter expert and resource for internal teams, offering technical guidance and expertise as needed.
Qualifications
- Bachelor's degree in a relevant field such as computer science, engineering, or information technology.
- Previous experience in a technical training role, preferably in the security or surveillance industry.
- Strong understanding of video surveillance systems, network protocols, and related technologies.
- Excellent presentation and communication skills, with the ability to convey complex technical concepts in a clear and understandable manner.
- Proficiency in designing and delivering training materials using various tools and platforms.
- Ability to work independently as well as collaboratively in a rapid‑paced, dynamic environment.
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📌 Technical Trainer -Security or Surveillance industry (Melbourne)
🏢 Dahua Technology Australia and New Zealand
📍 Melbourne