Blue Sky Services (VIC) Pty Ltd is an Australian-owned and operated company specialising in commercial cleaning and integrated facilities services since 2008. Our organisational culture is built on transparency, honesty, and integrity. We are committed to delivering exceptional service while building long-term partnerships with our clients through professionalism, innovation, and strong governance.

Role

We are seeking an experienced and motivated Client Service Supervisor to join our growing operations team.

This is a hands-on role responsible for managing client relationships, supervising service delivery across multiple sites, leading frontline teams, and ensuring our high standards of quality, safety, and customer satisfaction are consistently achieved.

Key Skills & Attributes

- Previous experience in a Client Service Supervisor, Operations Supervisor or similar role (Cleaning or Facilities Management industry preferred)
- Strong leadership and people management skills
- Excellent communication and customer relationship management abilities
- Proven ability to manage multiple sites and competing priorities
- Strong organisational and time management skills
- High attention to detail with sound computer skills (Microsoft Office)
- Knowledge of WHS requirements and quality management systems
- Ability to problem-solve and make sound operational decisions




- Current Australian Driver Licence
- Must have full working rights in Australia

Duties & Responsibilities

- Manage day-to-day operations across allocated client sites
- Build and maintain strong relationships with clients and respond promptly to service requests
- Supervise, coach and support cleaning teams to achieve service excellence
- Conduct regular site inspections and quality audits
- Ensure compliance with company policies, client requirements and WHS legislation
- Manage staff rosters, attendance, performance and workforce planning
- Assist with recruitment, onboarding and training of new employees
- Investigate customer complaints, incidents and service issues and implement corrective actions
- Monitor operational KPIs and prepare reports as required
- Identify opportunities for continuous improvement and operational efficiencies
- Support business growth by maintaining high levels of client satisfaction

What We Offer

- Competitive salary package
- Company vehicle
- Mobile phone and laptop
- Ongoing professional development and training
- Supportive leadership team with opportunities for career progression
- A agile and growing organisation where your contribution is recognised

Applications close: Monday, 3 August 2026.

#J-18808-Ljbffr

📌 Client Service Supervisor (Melbourne)
🏢 Blue Sky Services
📍 Melbourne