Locally owned and operated, Carpe Diem's mission is to provide a personalised and flexible range of services to people in the Darwin area with disabilities and high support needs. We strive to maximise potential and increase opportunities for participation in all areas of community life. We believe in ability and see potential and opportunity to enhance lifestyle in every moment. We are committed to ensure that our participants live every day to the fullest.
We want to employ people who reflect the diversity of our clients to ensure we can support each client's individual needs and wants. We encourage people of Aboriginal and Torres Strait Islander background and people with disability to apply.
About the Role
Join our growing team in Darwin on a Full Time basis with Monday - Friday hours.
The purpose of this position is to provide administrative and scheduling support for the business. You will have various administration duties and responsibilities.
Key Responsibilities
- Responsible for planning, maintaining and providing a monthly roster for all staff
- Community Care and Supported Independent Living programs including allocating and rostering staff to visit clients in their own homes, to support clients with appointments, in accessing the community, living safely and independently, or provide centre based services
- Matching care workers with clients (in liaison with team leaders)
- Create and maintain client and employee profiles including compliance
- Work with computerised rostering systems such as Brevity, including data entry
- Approval of time sheets against roster and assist with processing of payroll
- Work with Team Leaders and management to fill roster vacancies and meet client needs
- Onboarding of new team members
- Responsible for telephone/office point of contact for the business
- Creating and maintaining service schedules
- Creating and maintaining care plans in system (in liaison with team leaders)
- Maintenance of electronic and physical filing systems
- Assist with debtors, creditors & reconciling accounts
- Maintain and order office supplies
- Handling external or internal communication or management systems
- Maintaining a clean and professional working environment
- Provide any required office support to the team
- Set up of new equipment such as mobile phones, laptops and printers
- Attend meetings as requested
- Maintenance of asset registers
- Coordination of asset maintenance including company housing and vehicles
Skills & Experience
- Cert 3 or IV in Business Administration or Administration (or equivalent)
- Demonstrated experience of working in an administration and/or scheduling role in a human services organisation
- Demonstrated experience in delivery of services to people with a disability
- Solid customer service focus and coordination skills
- Professional approach when dealing with stakeholders in person, on telephone and over emailExcellent attention to detail
- Experience in a residential care setting
- The ability to contribute positively within a team
- NDIS knowledge and awareness
- Completion ofNDIS mandatory orientation module
- Availability to work weekly Monday to Friday (8:00am - 4:30pm)
- Successful candidates will be required to clear probity checks including National Criminal History Record Check, Working with Children Check, and NDIS Worker Screening.
Work for a locally owned and operated service provider
Ongoing training, support and career advancement opportunities available to the right candidates
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📌 Administration / Business Coordinator (Northern Territory)
🏢 Carpe Diem Community Support
📍 Northern Territory
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