Employment Type: Permanent Part Time Hours: 32 hrs./week (rotating roster with availability on a Wednesday) Salary: ZC7 Location: Onsite - Mercy Hospital for Women Contact: Sean Mace (Operations Manager, Access & Demand) - [email protected]

Where there’s life, there’s Mercy. Where there’s care, there’s You. Through the battles and the breakthroughs, we're there. Where will you be? For over a century, our incredible teams have provided care for people when they need it most. Our people feel great pride in this, and they value the security and stability we offer. But it also means so much opportunity - to build on all that’s gone before, to grow your impact and gain experience that’s hard to find elsewhere. As a for-purpose organisation with over 10,000 dedicated, compassionate people, we continue to offer more services and deeper care than ever before. With Mercy, you’ll have the chance to make an impact and gain experience that’s hard to find elsewhere. At Mercy Health, it’s all about taking what we have and making it better. To do that, we need you. Join us at Mercy Health, and help our teams deliver even greater outcomes.

About the chance The After Hours Coordinator plays a pivotal role in the after hours operations and support of the hospital, ensuring safe, timely, and appropriate patient flow across all services. Working at the centre of the hospital operations, this role coordinates patient access, bed management, and workforce allocation to support high quality care delivery and positive patient experiences. The Coordinator is responsible for real-time decision‑making to balance clinical demand with available resources, while maintaining patient safety as the highest priority.

- Coordinate and optimise patient flow,



including admissions, transfers and discharges, to support timely access for elective and emergency patients.
- Provide real time oversight of bed capacity and demand, proactively identifying and escalating access pressures and risks.
- Maintain oversight of workforce allocation across clinical areas to ensure safe, effective and efficient staffing.
- Coordinate Emergency Response management.

What you’ll bring

You’re resilient, compassionate and have a whole lot of heart. Most importantly, you are committed to delivering exceptional patient-centred care.

- Excellent clinical, time management, organisational and communication skills, with the ability to adapt and problem solve.
- A compassionate, flexible and positive approach to effective patient care and management.
- The ability to nurture friendly, respectful relationships and contribute to a collaborative team environment.
- Demonstrated Nursing & /or Midwifery leadership experience
- Experience in patient flow, access and workforce management
- Ability to act with foresight.
- Leadership qualities with the ability to influence without authority; use judgement and discretion and the ability to make decisions and recommendations

You will also be required to provide evidence of, or in the process of obtaining:

- A current Police Record Check and Working with Children Check.




- Proof of current influenza vaccination and other vaccination status consistent with public health orders.

Mercy Health strongly encourages applications from Aboriginal and Torres Strait Islander peoples, and people of all ages, sexualities, genders, abilities and cultural backgrounds.

Mercy Health Australia is renowned for its unwavering commitment to providing compassionate and patient-centered health services and aged care services.

If you're value and display empathy, integrity, and are seeking the opportunity to make a real difference, we invite you to join us! Mercy Health is made up of 10,000 people who provide acute and subacute hospital care, aged care, mental health programs, maternity and specialist women’s health services, early parenting services, home care services and health worker training and development. Mercy Health employs people from many cultures and backgrounds who, irrespective of their beliefs, share a common bond to care for those in need. We look forward to welcoming you to your journey with Mercy Health.

We acknowledge the Wurundjeri Woi-wurrung peoples, traditional Custodians of the Land in which our Head Office is based, on traditional lands of the Kulin Nation and recognise their deep connections to the land, sea, and culture. We extend this acknowledgement to the many Traditional Lands that we operate across Australia and pay our respects to Elders past and present.

The team at Mercy Health is as wonderfully diverse as the patients, residents, clients and communities we support. We’re proud to be recognised as an Employer of Choice for Gender Equality by the Workplace Gender Equality Agency (WGEA).

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📌 After Hours Co-ordinator (Melbourne)
🏢 The Mercy Health Group
📍 Melbourne