Manager Payroll(Job Number: 260000Q2)

Description

At RACQ, we’re good people doing good things, making a positive impact every day, with opportunities to learn, grow, and be more.

About the role:

This is a unique opportunity to lead RACQ's payroll function through a significant period of transformation, driving operational excellence, compliance, and innovation across end-to-end payroll services. Leading a high-performing team, you'll partner with HR, Finance, and key stakeholders to modernise systems, enhance processes, and deliver an exceptional payroll experience for our people.

- Lead RACQ's end-to-end payroll function, ensuring accurate, timely, and compliant payroll delivery across the Group while championing a customer-focused employee experience.
- Drive payroll transformation and continuous improvement initiatives, optimising systems, processes, controls, and reporting to enhance efficiency, compliance, and operational performance.
- Lead, develop and empower a high-performing payroll team, fostering a culture of accountability, collaboration, capability development, and service excellence.
- Partner with HR, Finance and key stakeholders to provide expert payroll guidance, manage legislative compliance, mitigate risk, and support strategic business objectives.
- Oversee payroll governance, reporting and financial controls, including reconciliations, statutory remittances, audits, payroll tax, superannuation obligations, and annual compliance reporting.

What You'll Bring:

- Proven experience leading payroll operations within a large and complex organisation, with the ability to manage, develop and inspire a high-performing payroll team.
- Strong knowledge of payroll legislation,



taxation, superannuation, Awards, Enterprise Agreements, and remuneration frameworks, with a track record of ensuring compliance and mitigating risk.
- Demonstrated expertise in payroll systems, process optimisation, and continuous improvement initiatives, with experience driving operational efficiency and service excellence.
- Exceptional stakeholder management skills, with the ability to build trusted partnerships across HR, Finance, and the broader business while delivering a customer-focused employee experience.
- Diploma qualification in a relevant discipline and 5+ years' payroll leadership experience; experience with iChris/Chris21, Australian Payroll Association membership, Certified Payroll Specialist accreditation, or tertiary qualifications in Business or Accounting will be highly regarded.

Why join RACQ? RACQ is here to drive a better future for all Queenslanders. With more than 1.7 million members, we’re built on helping people when they need it most. Join our team and play a part in supporting our members to move and live safely, securely and sustainably.

We’re evolving with smarter, more sustainable solutions that make a real difference across Queensland. And while our reach is big, we stay small enough to support your career with care. At RACQ, you’ll find a flexible,



inclusive workplace where everyone is valued, supported and empowered to thrive.

Learn more about our culture and our commitment to diversity and inclusion at https://www.racq.com.au/about-us

Why you’ll love working at RACQ

At RACQ, we support your work, wellbeing and career through benefits that matter.

- Free RACQ roadside assistance from day one Enjoy complimentary RACQ Everyday Roadside Assistance, renewed annually.

- Exclusive employee discounts Access discounts across RACQ products and partner offers including banking, insurance, solar, vehicle care, retail and travel.

- Wellbeing that goes beyond the basics Take advantage of onsite health checks, flu vaccinations, wellbeing rooms, digital wellbeing resources and discounted private health insurance.

- Flexibility that works for real life Our weFLEX approach supports balance, performance and collaboration—whether you’re working from home, the office, or a mix of both.

Explore all our employee benefits at https://www.racq.com.au/about-us/careers/employee-benefits Ready to apply to do valuable stuff daily?

Successful candidates will be asked to complete background checks to progress their application.

Adjustments & Support

We’re committed to creating an inclusive and accessible recruitment experience for everyone. If you need any adjustments or support at any stage of the process, please reach out to [email protected] a confidential and supportive conversation or visit http://www.racq.com.au/about/careers/our-recruitment-process

Work LocationsEight Mile Plains 2649 Logan Road Eight Mile Plains 4113

📌 Manager Payroll (Eight Mile Plains)
🏢 Racq
📍 Eight Mile Plains