NSW State Emergency Service Reference number 493708 Occupation Emergency Services Support, Information and Communications Technology Work type Full-Time Location Wollongong Salary Information Maximum TRP $166,562.16 (salary range [Min]$133,348.00- [Max]$146,945.00). Total remuneration package includes salary plus employer's 12% contribution to superannuation and annual leave loading. Closing date 11 August 2026 at 11:55pm

Manager Records and Information, Clerk Grade 9/10, Wollongong

- Make a genuine impact for staff and volunteers supporting communities of NSW
- Full time ongoing role
- Location: based in Wollongong with flexible working arrangements (remote working options, flexible hours and more)

About the opportunity This is an exciting opportunity to be part of a team who take an innovative approach to records and information management. With your skills and experience you can contribute to the ways we are enhancing our service to the communities of NSW. The primary responsibility is for the strategic direction for records and information management, assessing and improving the maturity of the agency’s records and information management practices.

About the NSW SES Our Mission: NSW SES saving lives and creating safer communities.

Our Vision: A trusted volunteer-based emergency service, working together to deliver excellence in community preparedness and emergency response.

NSW SES serves the community as the lead agency for Floods, Storms and Tsunamis. We are recognised as the most versatile and widely used emergency service organisation in NSW. Our volunteers are highly skilled, experienced, and well- trained in the wide variety of roles they perform.

With over 10,000 volunteers we are committed to protecting and supporting the diverse communities of NSW. Learn more here

About you To be successful in this role you will:





- Have extensive experience in corporate records and information management including EDRMS administration, and relevant qualifications or equivalent. This includes strong knowledge and practical experience in working with State Records Act and associated standards.
- Have proven engagement, collaboration and negotiation skills with a demonstrated ability to build, maintain and use relationships with customers and stakeholders.
- Have proven capacity to develop, implement and promote corporate records and information management initiatives, including the capability to plan, manage change, improve performance and project manage.

What we can offer you

- Attractive leave entitlements: parental, recreation and flex leave and other leave
Competitive salary package of up to $166,562.16 (salary range $133,348.00 - $146,945.0
- .
- Flexible work options working within operational requirements
- Mental Health & Wellbeing programs
- Access to our Corporate Partner Fitness Passport for a reduced rate when joining a participating gym
- Operational and leadership training via LinkedIn Learning and other resources
- Comprehensive immunisation programs including the flu vaccine
- Opportunities to build relationships across emergency service agencies, committees and other Government and community organisations.

How to apply Your application should include as separate attachments:

- A cover letter (maximum of one page)



briefly responding to the essential requirements and your interest in the role;
- Responses to each of the targeted questions (maximum of one page per answer); and
- An up-to-date resume of no more than four pages detailing your skills and experience relevant to the role

Targeted Questions

- Please outline your experience working with or implementing recordkeeping and information management technology for managing records “in place”, i.e. records are managed or controlled centrally but the information and data is left in the source system.

- Describe an example of when you have been involved in influencing change in business processes to improve compliance with records and information management obligations.

Want to know more?

If you want to know more about this prospect, please contact Jennifer Wren ([email protected]).

The role description is available here.

Talent Pool A recruitment pool may be created for ongoing and temporary roles of the same role or role type that may become available for filling over the next 18 months. Further information here

Applications close: Tuesday 11 August 2026, 11:55 pm The NSW State Emergency Service is a proud employer of a diverse workforce. We encourage applications from everyone regardless of age, gender, ethnicity, cultural background, faith, disability, sexual orientation or gender identity. We are committed to reflecting the diverse community we serve and creating an inclusive and flexible workplace.

People with disability are supported to access adjustments in recruitment processes and in the workplace, to enable them to demonstrate their skills and capabilities to meet the requirements of the job. As supporters of flexible working, we welcome discussions about how our roles can be undertaken flexibly.

📌 Manager Records and Information (Wollongong)
🏢 NSW State Emergency Service
📍 Wollongong