Why this role

This is an opportunity to build your career in an exciting and highly regarded industry, working across major events, tourism, sport, arts, culture and community projects throughout Australia. As a Market Research Assistant, you will work closely with your Team Leader and experienced consultants to help deliver event evaluation and market research projects from commencement through to final reporting.

You will become part of a supportive and collaborative team where your contribution is valued, your work is visible and you will receive practical training and guidance from experienced people across the organisation.

The role includes

- Five weeks of annual leave.
- Participation in IER’s team bonus scheme.
- A comprehensive internal training and development program.
- Direct coaching and support from experienced consultants, analysts and senior leaders.
- Financial and practical support for relevant education and career development.
- Exposure to high-profile events, destinations and organisations across Australia.
- A clear pathway to progress into Research Analyst and Consultant responsibilities as your capability develops.

About IER

IER is a specialist research and strategy consultancy working across the sport, major events, tourism, arts and cultural sectors. For around 30 years, we have helped government and private-sector clients understand their audiences, evaluate the performance and impact of events, measure economic and social outcomes, and make better evidence-based decisions.

You will join a small, experienced and collaborative team where people work closely together and have the opportunity to contribute across all stages of a project.

The opportunity

This is a hands-on project support and research role with a strong focus on assisting your Team Leader and broader project team to successfully deliver event evaluation projects. You will support several projects at once and take responsibility for clearly defined tasks, including project coordination, research preparation, survey testing, fieldwork support, report writing and quality assurance.

We welcome applicants at different career stages. The role may suit an emerging researcher, a recent graduate with relevant applied experience, someone returning to the workforce, or a professional bringing transferable experience from government, consulting, evaluation, tourism, sport, events, marketing or another project-based environment.

The type of work will involve: -

- Support your Team Leader and project team in delivering event evaluation and market research projects.
- Assist with the preparation of project plans, research materials, surveys, meeting notes and client deliverables.
- Test surveys and research processes to ensure they are clear, accurate and ready for use.
- Help coordinate project tasks,



timelines and information across multiple projects.
- Review survey findings and other research information to identify the results that are most relevant to the project.
- Prepare clear tables, charts, presentation material and draft sections of client reports.
- Check that report content, charts, figures, labels, bases and source notes are accurate and consistent.
- Attend selected sporting events, festivals and other major events to support field research, including occasional evening, weekend or interstate work.
- Work collaboratively with consultants, analysts and research operations staff.
- Follow IER’s research quality, privacy, confidentiality and document-control requirements.

About You

- A relevant tertiary qualification in either market research, marketing, business, economics, social science, tourism, sport management, events, communications or a related discipline, or equivalent practical experience.
- Strong written communication skills and the ability to present information clearly and accurately.
- Confidence working with numbers, spreadsheets, survey results and structured information.
- Excellent Microsoft Excel and PowerPoint skills.
- Excellent attention to detail and a disciplined approach to checking your work.
- Strong organisation skills and the ability to manage several tasks and deadlines.
- A collaborative approach and a willingness to support others within a project team.
- Curiosity, initiative, reliability and the confidence to ask questions when something does not make sense.
- An interest in major events, tourism, sport, arts, culture or public-sector research.
- Experience with Qualtrics, Q, SPSS, Power BI or other research software would be advantageous but is not essential.

Training and career development

IER is committed to providing employees with the training and support they need to build their confidence and capability. You will receive structured and practical training across areas such as:
- Event evaluation and market research methodologies.
- Survey preparation and testing.
- Project delivery and coordination.
- Report writing and presentation development.
- Research quality assurance.
- Client communication.
- Economic and social impact evaluation.
- IER’s research systems, templates and processes.





You will also have access to direct coaching from experienced people within the organisation and support to undertake relevant external training, education or professional development.

What we offer

- A salary of $68,000–$76,000 plus superannuation, depending on experience.
- Five weeks of annual leave.
- Participation in IER’s team bonus scheme.
- Comprehensive internal training and professional development.
- Support for relevant education and external training.
- Direct access to and coaching from experienced researchers, consultants and senior leaders.
- A supportive, collaborative and approachable team environment.
- Varied work across major events, tourism, sport, arts, culture and community projects.
- Opportunities to attend and work on exciting events and festivals across Australia.
- Hybrid working (Ascot Vale office/working from home)
- A genuine career pathway within the organisation.

A role for different career stages

We are less concerned with a particular number of years’ experience than with your capability, attitude and fit for the work. You may be beginning your career, changing industries, returning to professional work or seeking a practical and diverse project role within an compelling and growing sector. You do not need to meet every criterion to apply. What matters most is that you are organised, careful, cooperative, willing to learn and genuinely interested in contributing to the successful delivery of research and event evaluation projects.

How to apply

Please send your resume and a short cover letter to [email protected]. Application timing: Applications will be reviewed as received. Applications will close at 5pm on Friday 7th August 2026.

Work rights: Applicants must have the right to work in Australia.

IER is deeply committed to cultivating a diverse workforce that values and embraces inclusivity in all its facets. Our organization takes great pride in fostering a welcoming environment that prioritizes equality, fosters a sense of belonging, and upholds a culture of empathy, care, and support. We believe that diversity encompasses a broad range of perspectives, experiences, and ideas, which are essential to our collective success as an organization.

Therefore, we enthusiastically encourage applications from individuals of all ages, nationalities, backgrounds, cultures, including First Nations peoples, people with disabilities, and others. We want everyone to feel empowered to express their true selves and share their unique backgrounds, as it enables us to provide optimal support for individuals to perform at their best. During the recruitment process, we encourage applicants to openly communicate their specific needs, so that we may tailor our support accordingly, ensuring an inclusive and accommodating experience.

IER is ISO 20252 accredited and is a member of The Research Society and ADIA.

📌 Market Research Assistant (Ascot Vale)
🏢 IER
📍 Ascot Vale