Client Relationship Manager - Centrepiece

Melbourne, VIC

ABOUT US

From global spectacles to once-in-a-lifetime performances, Melbourne Park is where sport, entertainment, culture and community come to life. We welcome millions of guests to our precinct each year, and behind every experience are our people, working together with care and at pace to create the unforgettable. Home to Rod Laver Arena, John Cain Arena, Margaret Court Arena, AAMI Park, Centrepiece and the Australian Open, we are proud to be Melbourne’s world stage.

ABOUT THE ROLE

We are seeking a motivated and customer-focused Client Relationship Manager to join the Centrepiece Sales team at Melbourne Park. Reporting to the Senior Sales Manager, you will be responsible for driving business event sales by managing client relationships, converting new business opportunities and delivering exceptional customer experiences.

The role will manage the end-to-end sales process – from responding to enquiries and conducting venue inspections through to negotiating contracts and securing events. This is an exciting opportunity to contribute to the growth of one of Melbourne's leading business events destinations.

Key Responsibilities:

- Manage a portfolio of corporate clients, building strong relationships and driving repeat business.
- Respond to enquiries and RFPs, preparing tailored proposals and conducting venue inspections.
- Convert sales opportunities and negotiate contracts to achieve revenue targets and KPIs.
- Identify and develop new business opportunities and expand into new markets.
- Maintain accurate sales records, contracts and pipeline reporting.
- Collaborate with internal teams to deliver a seamless client experience.

ABOUT YOU

You are a relationship-focused sales professional with experience in conferences, events, hospitality or venue sales.



You thrive on building connections, identifying opportunities and delivering exceptional service.

You have:

- Solid business development and account management skills.
- Excellent communication, negotiation and stakeholder management abilities.
- A track record of achieving sales targets and converting opportunities.
- Strong organisational skills and the ability to manage competing priorities.
- A collaborative, customer-first approach and a passion for delivering outstanding event experiences.
- Strong background in sales and revenue conversion.
- Experience using Momentus Technologies or similar venue management software.
- Experience in the business events industry or a related qualification.

WHAT WE OFFER

To deliver world-class events with world-class customer experiences we believe in fostering working environments that support our people to thrive both personally and professionally.

- Versatile hybrid working arrangements to help you balance work and home responsibilities
- Generous paid Family & Carers leave scheme, including a staggered return to work plan and check-in days
- Free 24/7 safety, wellbeing & medical support for employees and families through our holistic care platform, Sonder
- Access to free event tickets through team member ticketing programs, Tickets 2 U and Mystery Guest
- Free onsite parking
- Ongoing cultural awareness and inclusion education





We are committed to building a diverse and inclusive workforce that reflects the communities we serve. We welcome applicants of all backgrounds, abilities and identities. If you do not meet every criteria but believe you could excel in this role, we’d love to hear from you.

APPLICATIONS CLOSE – Tuesday, 11th August 2026

You will receive an update on your application, whether you are successful or unsuccessful, via phone or email.

Melbourne Park is an equal opportunity employer, and we want to ensure everyone can apply for this role. If you require any reasonable adjustments in order to participate in the recruitment process and/or to perform the essential functions of this role, you can contact the team at [email protected]. There will also be opportunities to discuss adjustments during the phone screen & interview process if shortlisted.

Please note successful applicants will be required to undertake a pre-employment screening. This includes, but is not limited to, a National Police Check and Working with Children Check. Melbourne Park may withdraw an employment offer in the event of an unsatisfactory screening result.

Please note Melbourne Park operates a direct sourcing model, so we ask that agencies do not get in touch regarding this vacancy.

Melbourne Park values the privacy of every individual's personal information and is committed to protecting personal information. Your personal information is handled in accordance with the Privacy and Data Protection Act 2014 (Vic).

For all enquiries regarding this role, contact [email protected]. While we truly value your interest in our opportunities, please note that our recruiters may not be able to respond to individual LinkedIn messages.

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📌 Client Relationship Manager - Centrepiece (Melbourne)
🏢 Melbourne Park
📍 Melbourne