Our client is a friendly, long standing family owned business that supports customers with the sales, testing, repair and calibration of qualified test and measurement equipment. Operating under an ISO 9001 quality system, we’re now seeking a proactive Customer Service & Office Administrator to keep day-to-day operations running smoothly.
The Role
- Be the first point of contact for customers (phone, email, website, in-person)
- Manage quotations, orders, payments, invoices, receipts and credit notes
- Maintain accurate customer records and organised filing systems
- Support financial/admin and purchasing (incl. inventory/stock receiving assistance)
- Provide administrative support to sales and our laboratory team
- Support compliance with our ISO 9001 processes and company work instructions
- Maintain a clean, welcoming reception/office for customers
About You: You’re organised, confident, and customer-focused, with excellent communication skills and strong attention to detail.
You can manage competing priorities and work independently in a small team.
Essential
- Experience in administration/customer service/office support
- Strong computer skills, including Microsoft 365 (Outlook, Word, Excel, SharePoint)
- Current Australian Driver Licence
- Excellent written and verbal communication
Desirable:
- Xero (or similar), CRM/inventory/eCommerce experience
- Technical/industrial/trade service environment experience
- Certificate III/IV in Business Administration (or equivalent)
Central Tingalpa location with easy access and parking. Collaborative environment that values quality and client experience. As we expect a high volume of applicants only suitable candidates will be contacted. Should you wish for an update on your application status please email *@hasterecruitment.com.au