? Operations Administration Assistant

? Ryde, NSW

Ready for your next opportunity? Bring your administration, customer service and organisational skills to Busways' Ryde depot! We're looking for a proactive Operations Administration Assistant to support our busy depot operations. You'll play an important role in keeping things running smoothly while making a positive difference to our drivers, customers and the wider community. ??

What You’ll Be Doing:

In this varied role, you’ll:

- Contribute to a fast-paced environment where no two days are the same, providing administrative support across a variety of operational activities.
- Provide front-of-house reception support, including answering enquiries, welcoming visitors and managing lost property.
- Coordinate a range of depot administration tasks including banking, petty cash, purchasing, uniform orders and general office administration.
- Support depot operations by assisting with charter bookings, driver enquiries, student transport administration and maintaining operational records.
- Liaise with internal and external stakeholders including drivers, schools, customers and Transport for NSW to deliver exceptional service.
- Assist with depot compliance activities including audits, drug and alcohol testing administration, inductions and operational documentation.

What You’ll Bring:

✅ Previous administration or operations support experience in a busy, customer-focused environment.

✅ Strong computer skills, including Microsoft 365 (particularly Outlook, Excel and Word), with the ability to quickly learn new systems.

✅ Excellent organisational skills with the ability to prioritise competing tasks, manage deadlines and maintain a high level of accuracy.

✅ Confident written and verbal communication skills, with the ability to build positive relationships with a wide range of stakeholders.

✅ A adaptable,



proactive approach with strong attention to detail and the ability to follow policies and procedures.

✅ Must be an Australian Citizen, Permanent Resident or have valid, unrestricted working rights.

What We Offer You:

At Busways, we don’t just transport people - we care about every part of the journey. You’ll be part of a supportive, collaborative team in a modern office environment with great benefits, including:

? Fitness Passport - discounted access to multiple fitness facilities

? Employee Assistance Program for you and your family

? Career progression opportunities and full training

? Free secure on-site parking

? Employee referral bonuses & tax-effective salary packaging options

Who We Are:

For over 80 years, Busways has proudly delivered reliable, safe, and high-quality bus services across NSW and South Australia. With a team of 2,800+ people, we’re committed to ensuring every journey is a positive experience, transporting over 53 million passengers annually.

How to Apply:

Think this sounds like your perfect fit? Please apply via the Apply button. This ad will expire on 29/08/2026. All applicants will receive an outcome via email. Please include the following in your application:

- A cover letter telling us who you are and why you’d be a great fit for this role!
- A current resume detailing your experience.

Please Note: The successful applicant will be offered an initial 12 month fixed-term contract with the intention of then becoming a permanent employee. This is part of Busways hiring policy for all admin roles. Our rate of conversion to permanent positions is over 90%.

? Questions? Please reach out to the recruiter assigned to this position! All application will be personally reviewed by one of our Talent Acquisition team members.

Busways is an Equal Opportunity Employer. We encourage applications from all individuals, including Aboriginal and Torres Strait Islander peoples, and candidates from diverse backgrounds.

No agency applications, please.

📌 Operations Administration Assistant (Ryde)
🏢 Busways Group
📍 Ryde