Geelong | Part Time – 2 days per week | Monday–Friday

Poolside Aquatics Group is a family-owned business specialising in the commerical aquatic industry throughout Victoria.

As our business continues to grow, we're looking for an organised, motivated and proactive Operations Administration Assistant to join our team.

We're looking for someone who enjoys variety, loves being organised, takes pride in supporting a team, and wants to build a long-term career in a business that's continually evolving.

Working alongside our Operations Manager and Managing Directors, you'll play an important role in keeping our day-to-day operations running smoothly while learning about a specialised industry.

About the Role The Operations Administration Assistant is responsible for ensuring the day-to-day administration of Poolside Aquatics Group runs efficiently, accurately and professionally.

The role supports our customers, technicians, suppliers and management team by taking ownership of routine operational administrations, maintaining high standards of organisation and communication, and contributing to the continuous improvement of our business systems and processes. We’re looking for someone who takes ownership of their work, uses initiative and enjoys identifying ways to improve the way our business operates.

As you become familiar with our business and systems, you'll be trained across a variety of administrative functions to ensure seamless support for the team. This includes providing cover for other office team members during periods of leave





You'll be responsible for supporting the daily operations of the business through a wide variety of administrative tasks, including:

Operations Administration

- Managing incoming phone calls and emails
- Creating and maintaining jobs within our job management system
- Updating customer information and job records
- Preparing job documentation for technicians
- Uploading supplier invoices and allocating them to jobs
- Monitoring completed jobs ready for invoicing
- Following up outstanding technician paperwork
- Processing daily administration tasks
- Assisting with scheduling and servicing programs
- Maintaining electronic filing systems

Customer Service

- Responding to customer enquiries
- Liaising with suppliers
- Supporting our field technicians
- Coordinating documentation requests

Office Administration

- Ordering office supplies
- Maintaining office records
- Preparing meeting documents
- General administrative support
- Assisting with business projects when required

As you become familiar with the business, you'll have opportunities to take on additional responsibilities and grow within the role.

About You

We're looking for someone who:

- Has previous administration or office support experience




- Has excellent computer skills and can confidently navigate multiple software platforms
- Has excellent organisational skills
- Has exceptional attention to detail
- Is proactive and enjoys solving problems
- Can prioritise competing tasks
- Communicates professionally with customers and colleagues
- Is reliable, trustworthy and takes pride in their work
- Enjoys working as part of a close-knit team
- Has a positive attitude and willingness to learn

Experience with Microsoft Office is essential. Experience with Xero, DEXT and Tradify or similar job management software would be highly regarded, but training will be provided.

What We Offer

At Poolside Aquatics Group, we genuinely value our team.

You'll enjoy

- A secure part-time position with flexibility on workdays and hours
- A supportive and friendly workplace
- Ongoing training and mentoring
- Opportunities for career development as the business grows
- Market-competitive salary based on experience

About Us Poolside Aquatics Group is a family-owned business that’s built its reputation on quality workmanship, strong relationships and exceptional customer service.

As we continue expanding the business, we’re looking for people who share our values and want to be part of our long-term journey.

If you’re organised, positive and enjoy working in a fast-paced environment, we’d love to hear from you.

Ready to Join Us?

Please submit your resume along with a brief cover letter telling us a little about yourself and why you'd be a great fit for our team.

📌 Operations Administration Assistant (Lara)
🏢 Poolside Aquatics Group
📍 Lara