About Us:

MNI Electrospark is a leading Australian multi-trade maintenance and construction company with over 23 years of industry experience. We specialise in delivering responsive, planned, vacant, compliance, and project works across government, community housing, commercial, and asset management sectors.

Unlike many providers, MNI Group delivers all core trade services through an in-house workforce of more than 200 skilled employees. This allows us to maintain complete control over quality, safety, responsiveness, and customer service while ensuring consistent delivery across every project.

Our integrated service offering includes electrical, plumbing, carpentry, painting, roofing, tiling, glazing, locksmith, and general building maintenance, providing clients with a single, reliable partner for all trade requirements.

Our commitment to operational excellence, strong governance, and continuous improvement has made MNI Group a trusted delivery partner for some of Australia's largest government and property organisations The Role:

We're seeking a proactive and organized Operations Manager which blends team leadership, performance oversight, process improvement, and operational problem-solving — acting as the link between day-to-day operations and the Managing Director's strategic goals.

Key Responsibilities:





- Manage and lead the administration team.
- Monitor and report on company KPIs.
- Ensure all departments meet productivity and quality targets.
- Conduct team meetings and one-on-one performance reviews.
- Support managers and team leaders to achieve business objectives.
- Identify process improvements and implement more effective ways of working.
- Ensure company procedures and policies are followed.
- Monitor workloads and ensure resources are used effectively.
- Prepare weekly and monthly performance reports for management.
- Oversee claims, invoicing, compliance, and customer service performance.
- Drive accountability and continuous improvement across the business.
- Assist with implementing new systems and business initiatives.
- Work closely with the Managing Director to achieve strategic goals.
- Resolve operational issues and support cross-department collaboration.
- Promote a positive workplace culture focused on teamwork and results.

Core KPI's:

- Contractual Obligations
- Administration productivity.
- Claims accuracy.
- Invoicing completed on time.
- Client response times.
- Staff performance and attendance.
- Process improvement initiatives.
- Compliance with company procedures.
- Quality and accuracy of reporting.

📌 Operations Manager (Greenacre)
🏢 MNI ELECTROSPARK
📍 Greenacre