Contract: 3-month fixed term contract (no work-from-home flexibility)
What’s Involved?
Reporting to the Operations Manager, you will liaise with customers and employees to ensure smooth and efficient operation of the department, administer clerical functions and allocate labor. Key responsibilities include:
- Schedule branch removal activities, ensuring all parties are fully communicated.
- Brief drivers & crews on removal requirements and direct all related activities.
- Ensure all run sheets are completed and distributed.
- Control all documentation through the Operations department.
- Liaise with clients and debrief crews to ensure all activities are satisfactorily completed.
- Ensure maximum client satisfaction and day-to-day problem solving.
- Prepare relevant Operations and Customer Service reports.
- Direct and oversee relevant depot functions in conjunction with other operational staff.
Who Are We Looking For?
This position is well suited to a highly organized individual who enjoys working with staff and customers, seeks to exceed expectations, and can achieve maximum efficiency and strategic problem solving. Desired skills and attributes include:
- Removals experience highly desirable (not essential).
- Availability for 6:30am onwards start times on site.
- Operate with a sense of urgency and enthusiasm.
- Demonstrated leadership and delegation skills.
- Ability to work as part of a team and autonomously.
- Excellent customer service skills.
- Enjoys working in a challenging, fast-paced workplace.
- Good verbal & written communication skills.
Equal Opportunity Employer
Sirva is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, military status, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. Sirva also prohibits harassment of applicants and employees based on any of these protected categories.
If you need a reasonable accommodation because of a disability of any part of the employment process, please send an email to Human Resources at and let us know the nature of your request and your contact information.