The Diligent Sales Development Representative I (SDR I) plays an instrumental role in the direct growth of Diligent by generating new business opportunities primarily through inbound leads. The SDR I engages with new leads to understand their business requirements and document these while being a brand ambassador for the Diligent products. An SDR I utilizes their strong conversational skills to maximise engagement and achieve targets.

This is an exciting opportunity to join a market leading and rapidly growing business, highly focused on achieving goals and delivering results. The role offers an excellent basic and competitive commission structure, with high achievers given the opportunity to progress within the business.

Key Responsibilities

- Navigating CRM (Salesforce) to identify inbound prospects for targeting and enrich with additional information to create value conversations that lead to Initial Meetings
- Conduct sales development best practices through email, phone, and social activities using the various software tools to connect with new prospects
- Utilize smart, targeted questions to speak knowledgeably to qualify the right decision makers
- Skillfully build interest and influence opportunities with inbound prospects
- Coordinate meetings/demonstrations on account executive’s calendar and log activities in the CRM
- Meet or exceed targets & key performance indicators (KPIs) as determined by the business
- Other duties may be requested in accordance with business need

Required Experience/Skills

- A keen interest for working in a sales-focused, target-driven environment.
- An understanding of the sales process (marketing, sales cycle)
- Demonstrated ability to articulate the unique proposition of Diligent solutions and obtain product knowledge




- Demonstrated ability to communicate effectively with senior level executives
- Excellent presentation skills both verbally and written
- High energy, with a positive and can‑do attitude that drives success.

Preferred Experience

- Experience with sales, SaaS or senior executive communications is desirable

Work Location

To foster strong collaboration and connection, this role will follow a hybrid work model. If you are within a commuting distance to one of our Diligent office locations, you will be expected to work onsite at least 50% of the time. We believe that in‑person engagement helps drive innovation, teamwork, and a strong sense of community.

Equal Employment Opportunity Statement

We are a drug free workplace. Diligent is proud to be an equal chance employer. We do not discriminate based on race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental disability, age, military status, protected veteran status, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See Diligent's EEO Policy and Know Your Rights. We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at .

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📌 Sales Development Representative (City of Sydney)
🏢 Diligent-14787b60
📍 City of Sydney