Introduction

Who we are

CLLIX Apartments and Hotels is an Australian hospitality provider that manages over 8,500 self-contained, contemporary apartments across more than 52 properties in Brisbane, the Gold Coast, the Sunshine Coast, Melbourne, and Adelaide, with continued growth planned across Australia and beyond.

Bringing Australian hospitality to the world, CLLIX delivers stylish city and coastal stays through a seamless, tech-enabled experience, all with the CLLIX of a button. We bridge the gap between traditional apartments and hotels, offering the comfort and space of self-contained accommodation combined with professional hotel management and service excellence. Our priority is to ensure every guest, resident, investor, and stakeholder receives a positive and memorable experience.

We are proud to be an Equal Opportunity Employer, welcoming people with disability including mental health conditions, individuals from diverse cultural and linguistic backgrounds, members of the LGBTQIA+ community, veterans, carers, and Indigenous Australians to our team. When you join CLLIX Apartments and Hotels, we value your unique contribution and the perspective you bring to shaping tomorrow’s seamless hospitality experiences.

Description

Key Responsibilities:

- Manage a residential property portfolio, ensuring a high level of service is provided to landlords and tenants.
- Maintain regular and professional communication with property owners, tenants, contractors, and internal stakeholders.
- Monitor and manage rental arrears, maintenance requests, and tenancy matters, ensuring prompt resolution and follow-up.
- Coordinate repairs and maintenance works, liaising with contractors, tenants, and owners to ensure timely completion.
- Prepare and maintain accurate tenancy documentation, records, and property files in accordance with legislative requirements.
- Provide regular updates and advice to property owners regarding tenancy matters, maintenance issues, and property performance.
- Manage tenancy transitions,



including lease renewals, vacates, final inspections, and re-leasing activities.
- Handle tenant and owner enquiries, complaints, and emergency situations professionally and efficiently.
- Ensure compliance with all relevant tenancy legislation, industry regulations, and company policies.
- Stay informed of changes to residential tenancy legislation and industry best practices.
- Support the broader team and undertake other reasonable duties as required by management.

Skills And Experiences

Skills & Experience:

- Minimum 3 years’ experience in Property Management, with demonstrated experience managing residential property portfolios.
- Hold a current Victorian Agent Representative Registration (minimum requirement) or a Victorian Estate Agent Licence.
- Be able to provide evidence of your current licence/registration and certificate.
- Hold a current National Police Check (issued within the last 12 months) or be willing to obtain one prior to commencement.
- Experience using property management software, such as PropertyMe or similar platforms.
- Intermediate to advanced proficiency in Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook.
- Excellent verbal and written communication skills, with the ability to engage effectively with landlords, tenants, contractors, and stakeholders.
- Robust interpersonal and customer service skills, with a commitment to delivering exceptional client experiences.
- Demonstrated ability to build and maintain professional stakeholder relationships through a collaborative and solutions-focused approach.
- Highly developed organisational and time management skills, with the ability to manage multiple priorities and meet deadlines.
- Strong problem-solving, troubleshooting, and conflict resolution capabilities, with the ability to exercise sound judgement and initiative.
- Ability to work independently while contributing positively to a high-performing team environment.
- Full Australian working rights.
- Current and valid Driver License.
- Mandarin speaking is preferred

📌 Property Manager (Melbourne)
🏢 SONG People u0026 Culture
📍 Melbourne