Senior Operations Lead / Technical Business Analysis Senior Specialist - Contract - Australia

Contract | Hastha Solutions | Australia

Job Description

Urgent requirement of Senior Operations Lead / Technical Business Analysis Senior Specialist - Contract - Australia

Requirements

Role Summary:

We are seeking a highly experienced Senior Operations Lead / Technical Business Analysis Specialist to manage and support regulated operational environments, with a focus on legal and regulatory capabilities, operations support, and stakeholder engagement, including law enforcement agencies. This role requires strong expertise in operations management, compliance frameworks, and handling sensitive data (PII).

Key Responsibilities

- Lead operations, support, and maintenance of regulatory and compliance-driven systems
- Manage end‑to‑end operational processes for secure and high‑availability environments
- Translate legal and regulatory requirements into operational and technical solutions
- Work closely with law enforcement agencies and external stakeholders
- Ensure secure handling and governance of Personally Identifiable Information (PII)
- Oversee incident management, issue resolution, and service continuity
- Drive process improvement, operational efficiency, and service optimization
- Support audit, compliance reporting, and regulatory adherence activities

Required Skills

- Operations Management
- Support & Maintenance




- Regulatory Compliance
- Legal & Regulatory Frameworks
- Stakeholder Management (Law Enforcement)
- Service Operations
- Business Analysis (Technical)
- Process Improvement & Optimization
- Risk & Compliance Management
- Experience in Lawful Interception (LI) systems or regulated telecom/security environments
- Familiarity with ITIL processes and service management frameworks
- Exposure to security operations and governance models
- Robust documentation and business/technical analysis skills
- Proven experience as a Senior Operations Lead or Technical Business Analyst
- Strong experience in supporting and maintaining regulatory capabilities
- Hands‑on experience working with law enforcement and external regulatory bodies
- Demonstrated experience handling sensitive data (PII) in secure environments
- Ability to manage complex operational environments with high compliance requirements

Education & Certifications (Preferred)

- Bachelor’s degree in Information Technology, Engineering, Business, or related field
- Certifications in ITIL, Business Analysis, or Security/Compliance frameworks

Job Type: Full‑Time

Skill Level: Advanced

Skill Segment: Security / Operations / Business Analysis

Eligibility Criteria: Minimum 10 years of verifiable professional history

Duration: 06 Months and possible extension

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📌 Senior Operations Lead / Technical Business Analysis Senior Specialist - Contract - Australia (New South Wales)
🏢 Hastha Solutions
📍 New South Wales