About Us

At Gateways Support Services we walk alongside children, young people and adults with disability and their families to help build independence, confidence and connection. Our services span early childhood intervention, respite, skill development, independent living, specialist care, and more, always shaped around the needs of each individual.

We are a diverse team of mountain bike riders, comedians, skiers, surfers, gamers, movie buffs, musicians, cat people, dog people and more. What unites us is a shared passion for supporting people with disability and making every day a better day. Guided by our values of Commitment, Opportunity, Respect, Excellence and Empathy, everything we do is about creating safe, high-quality supports that help people thrive and enjoy a better quality of life.

About The Role

Working as a Residential Support Worker at our service in Grovedale, you will empower the people we support to live independently and participate in the community. Providing hands on support while ensuring a protected, inclusive and empowering environment, you will become an integral part of their care team. We currently have one permanent part time position available.

Duties Will Include

Assisting with personal care, daily living tasks and household duties.Supporting community participation, social engagement and recreational activities.Encouraging independence by helping build skills and achieve goals.Building meaningful relationships to provide person-centred support.Maintaining accurate and thorough records of activities, progress and incidents.

What you will bring to the role:

Excellent communication skills, with the ability to problem solveStrong emotional intelligence and interpersonal skillsAbility to accurately record case notes.Ability to work cohesively in a team environment.A passion for supporting people to live their best livesCurrent CPR, First Aid, Working with Children Check,



NDIS Check & completion of the NDIS Workers Orientation Module (or willingness to obtain)Victorian drivers licence

At Gateways Support Services, we work on a fortnightly Week 1 / Week 2 roster, running Thursday to Wednesday. The roster for this vacancy are as follows:

Line A - 49 Hours

Week 1

Sat: 6:45am-3pm, Sun: 9am-3:30pm, Tues: 3pm-8pm, Wed: 6:30am-9:30am

Week 2

Thurs: 3pm-8pm, Fri: 2:45pm-9pm, Sun: 3pm-8pm, Tues: 3pm-8pm, Wed: 3pm-8pm

Why Gateways?

At Gateways you will find more than a job - you will find purpose. Every role contributes to safe, high-quality supports and positive outcomes for people with disability and their families. You will be part of a team that celebrates individuality, fosters belonging and creates opportunities to learn and grow.

Above award rates with generous shift allowancesAdditional leave entitlements including personal, compassionate, and family and domestic violence leaveOngoing training and personal development opportunitiesPaid parental leave, reproductive leave and pregnancy loss leave for permanent employeesExtensive two-day induction program

How to apply:

Please include an updated resume when submitting your application.

For further information, or to request a copy of the position description, please email [email protected]

At Gateways, we know that diversity makes us stronger and belonging makes us better. We want every team member to feel safe, respected and valued for who they are.

We welcome applications from people of all backgrounds and lived experiences, including Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse communities, LGBTQIA+ people, and people with disability.

If you need any adjustments to the recruitment process so you can show us your best self, please let us know. We want this experience to be fair, inclusive and accessible for everyone.

Child safety is embedded in our culture. Gateways are proud to be a child safe organisation with zero tolerance for child abuse.

📌 Residential Support Worker Grovedale (Warrnambool)
🏢 Gateways Support Services
📍 Warrnambool