31 Jul
|
BFJ Digital
|
Queensland
31 Jul
BFJ Digital
Queensland
Paid Social Media Manager
We’re looking for a Social Media Manager — but not the typical version. If your idea of social is posting content and reporting on engagement, this isn’t for you. Work on a wide range of challenging and interesting projects with us. Based in Brisbane CBD/Spring Hill.
About BFJ Digital
BFJ Digital is a full‑stack digital advertising agency. We produce thoughtful digital solutions by combining deep technical knowledge with data analytics and world‑class customer experiences. 15 years of success is built on referrals via high‑quality service for clients globally.
3 Core Service Pillars
- Digital Transformation
- Digital Marketing
- Data and Analysis
What we do
We build and nurture strong client relationships, serving as a trusted advisor and the main point of contact for key accounts. Collaborate with the media team to identify upselling and cross‑selling opportunities to maximise revenue growth and meet monthly targets.
Our team develop and implement strategies to maximise client retention rates, ensuring long‑term satisfaction and loyalty. Address client escalations promptly and effectively, working closely with internal teams to resolve issues and improve client experience.
About You
You will have a proven experience of at least 3 years in an agency running Meta Ads, with a demonstrated track record of successfully managing and developing clients’ digital marketing campaigns. An ability to work in a fast‑paced, deadline‑driven environment is a must.
- 3+ years running Meta Ads (non‑negotiable)
- Strong commercial thinking — not just execution
- Comfortable with data, attribution, and testing
- Ability to manage multiple accounts properly
- LinkedIn, Tik‑Tok experience is a bonus
Exceptional client relationship and communication skills, with the ability to influence and inspire teams.
Have a client‑centric mindset with a passion for delivering exceptional customer experiences. Analytical mindset with the ability to identify trends, analyse data, and make data‑driven decisions.
Your Experience
You’ll need a strong knowledge and understanding of, social media principles, strategies, and best practices.
You will have experience in handling client escalations and resolving issues effectively. Proven ability to drive process improvements and implement best practices.
Why Work With Us?
Working with BFJ Digital means working alongside like‑minded digital marketing experts hungry for success, but also focused on building connections and maintaining a healthy work‑life balance.
We enjoy rewarding ourselves for our hard work, whether it’s a team lunch or fun activity (think lawn bowls, paint and sips, even axe throwing!). Our flexible work environment encourages productivity and inspires our office culture, ensuring all of our valued staff receive the support and empowerment they need to grow.
We’re Pet‑Friendly!
Have a furry, four‑legged friend? Our dog‑friendly office is a bonus for pet owners (and pet lovers), and we love the joy and energy our staff companions bring to the office.
Role Functions
- Meta Paid Ad management
- Budget management
- Ensuring clients campaigns succeed with the team behind you
- Strong knowledge of meta's policies
- LinkedIn Ads knowledge
- Strong analytical skills
- High attention to detail
Client / Account Management Experience
- Mandatory experience working in an agency
- Minimum 3 years experience as a marketing professional
- Revenue growth KPI experience
- Customer journey management experience
- Strong personal skills with all stakeholder levels
- Digital marketing
- Performance media experience
- Solid knowledge of Google analytics
Compensation
BFJ Digital remunerate competitively (above market rates), matching your experience level.
#J-18808-Ljbffr
📌 Paid Social Media Manager (Queensland)
🏢 BFJ Digital
📍 Queensland