Aquify Pools is one of Sydney's largest and most respected pool builders. With years of experience and a commitment to excellence, we pride ourselves on delivering outstanding results and exceptional customer service. As we continue to grow, we are looking for a dedicated and hardworking individual to join our team as a "Receptionist / Administrator".
:
As our Receptionist and Administrator, you’ll be the first point of contact, primarily through incoming calls and occasionally face-to-face, conveying professionalism and warmth at all times. Working closely with clients, suppliers, and other team members, you’ll manage leads processing, coordinate the sales team’s schedule, and handle general administrative tasks. You’ll receive support from our friendly team to help you succeed in your new role.
Main Duties:
- Place calls to potential clients from our computerized directory (ZOHO)
- Answer incoming phone calls and respond to basic inquiries about pools, pool equipment, the pool-building process, warranties, and related topics.
- Schedule appointments for our sales consultants based on availability
- Generate Daily Reports
- General administration duties
- Assist with other key office tasks
What We're Looking For:
- Experience: Minimum 2 years in similar roles
- Customer service experience is acceptable to meet the 2 years similar role requirement
- Sales person spirit and previous experiences with Sales (advantage)
- Strong organisational, communication, and problem-solving skills.
- Basic user of Microsoft Office and CRM software (advantage).
- Ability to manage client expectations with professionalism and empathy.
- Team Player with the ability to coordinate across various teams and stakeholders.
- Australian citizens and permanent residents are eligible to apply for this position
What We Offer:
- Be part of a supportive, successful company
- Opportunity to work and learn in a dynamic environment
- Supportive team setting with career growth opportunities
- On the job training and further education