It starts here. With Bendigo Bank… and you.

We’venever been ‘just a bank’.Just like you should never be ‘just an employee’.We’reunited in our beliefthat inbanking, better can be bigger, and togetherwe’remaking it happen.

Your role as a Personal Banker(known internally as a Customer Relationship Officer)is todeliver an exceptional experience by meeting customers end-to-end banking needs.

Whetheryou’reassistingcustomers withenquires, educating them about our online platforms or recommending products and services that best suit their needs,you’llvalue how it feels to make a difference in people’s lives.

In this dynamic and high-impact role,you’llmake your mark by:

Delivering win-win solutions for our bank and our customers. Developing an expert understanding of customers’ current and future goals,you’lldesign solutions that meet their needs,objectivesand interests.

Keeping up with constant change.You’lleducate and support our customers with their digital literacy and online banking needs as we continue to innovate our offerings.

Guiding customers through personalised lending solutions. By exploring tailored personal loans and credit card options,you’llhelp customers achieve their goals.

Being a lifelong learner. Bring your brilliant mind, andwe’llhelp you take your career to the next level with on-the-job training and other learning opportunities.

Building connections. A new role at the Bank means supporting our customers, givingbackand making our communities a better place… while having some fun along the way!

This is a permanent,



full-time position primarily based in Gundagai however will be expected to work flexibly across our Adelong and Tumut sites also. The roster is 76 hours per fortnight.

What you’ll bring to the role

To succeed in this role,you’llconsistently deliver exceptional customer service.We’dlove you to have:

- Proven ability to identify solutions that truly meet customer’s needs
- Confidence to communicate with recent and existing customers face to face and over the phone
- The ability to quickly build relationships and rapport with customers and colleagues
- Eagerness to understand and share what makes our bank different
- Drive for collaboration -mateshipis crucial for us to work together and achieve our goals

Our Community Banking model

Community Bankingoperateson a shared revenue model based on 'profit-with-purpose'. This approach ensures that the profits generated are reinvested directly into the communities that create them, funding local initiatives such as infrastructure improvements, event sponsorships, and scholarship programs. By joining a Community Bank branch, you become part of a dedicated team focused on promoting local growth and nurturing meaningful relationships.



Our branch staff are actively engaged in community events, providing support to small businesses, and addressing the specific needs of the community.

So, why work with us?

Wantbigimpact that matters?Here,you’llknow your work directlybenefitsthe customers and communities we all serve.

Want to be more than just a number?Join a team that truly values you – and that getsmore and morediverse, every day.

Want careeropportunityand flexibility?You can achieve so much here, with flexible policies and a team that believes in you.

You’llalso get access toa great rangeof benefits, including:

- Health and wellbeing support, including discounted gym memberships, private health insurance options, and our Employee Assistance Program (EAP) for you and your immediate family members.
- Our corporate university ‘BEN U’to takeyour learning to the next level.

We’remakingbetter,bigger. Andwe’llget there with you.

We believe a diverse workforce supported by an inclusive culture is central to our success, andwe’reall about recruiting the best people, regardless of gender, age, disability, religion, sexualorientationor cultural background. To ensure that you feel supported and are set up for success, please don’t hesitate to reach out if you require any adjustments to the application or interview processes.

Screening and interviews maycommence prior to closing date.

We are committed to responding to all candidates, regardless of the outcome of your application.

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📌 Personal Banker | Community Bank Adelong & District | NSW
🏢 Bendigo Bank
📍 Adelong