About This Opportunity The Academic Services Division (ASD) is offering an exciting internal opportunity to join a structured, capability-driven development program designed to build the next generation of administrative professionals at UQ. You'll develop a strong foundation in student services, university systems, operational processes and customer-focused administration while supporting a diverse range of student enquiries. Through a supported development pathway, you'll strengthen your technical capability, expand your knowledge of student and academic administration, and play a key role in delivering exceptional experiences to the UQ community. This opportunity is ideal for individuals looking to broaden their skills, take the next step in their career, and make a meaningful contribution to the student experience at UQ.

Key responsibilities will include: Delivering exceptional customer service and support to students and stakeholders. Responding to student enquiries and providing accurate advice on UQ policies, procedures and processes. Processing student-related applications, requests and transactions with a high level of accuracy and attention to detail. Providing administrative support across a range of Academic Services Division functions. Applying University systems, policies and procedures to deliver efficient and effective student services. Building collaborative relationships with academic and professional staff across UQ.

This is a full-time, continuing role at HEW Level 4.

About You We are seeking a motivated, organised and versatile colleague who is eager to learn, adaptable to change, and committed to providing excellent service in a busy student and academic administration workplace. A relevant degree or associate diploma with relevant work experience, or an equivalent combination of relevant experience, education and training. Strong interpersonal and communication skills,



with sound judgement and discretion when handling sensitive or confidential matters. Excellent organisational skills, with the ability to prioritise work, meet deadlines and maintain a high level of accuracy and attention to detail. Digital confidence, including Microsoft applications and the ability to rapidly learn systems such as SI-net, Business Objects, UniFi, Unitask, CRM and TRIM. A genuine customer service mindset and confidence supporting high-volume enquiries and administrative processes. Initiative, agility and openness to change, with a clear desire to learn, grow and develop new skills.

Other Information Pre‑employment checks may include: verification of the right to work in Australia and criminal history checks. This may also include checks relating to gender‑based violence matters or other integrity and conduct requirements. We’re dedicated to equity, diversity, and inclusion. We recognise that career pathways and opportunities differ, and encourage applications from candidates who may not meet every criteria but can demonstrate their potential relative to opportunity. We’re also happy to support any accessibility needs throughout the recruitment process. Just let us know how we can help by emailing or calling .

Applications close Wednesday 5 August 2026 at 11.00pm AEST (R- 66045).

The University of Queensland (UQ) acknowledges the Traditional Owners and their custodianship of the lands on which UQ is situated. We pay our respects to their Ancestors and their descendants, who continue cultural and spiritual connections to Country.





At the University of Queensland, we are proud to be one of Australia’s leading research and teaching institutions, consistently ranking among the top 50 universities worldwide. As a member of the prestigious Group of Eight (Go8) universities, UQ is widely recognised for its intensive focus on research and teaching excellence – evidenced by our numerous accolades including more teaching awards than any other Australian University and reflected in UQ being the number one recipient of ARC Fellowships and Awards nationally across all scheme years (totalling 452 awards worth $339 million). Our state‑of‑the‑art facilities, libraries, and cutting‑edge research centres offer unparalleled opportunities for academic and professional growth. With five faculties, a number of globally recognised research institutes, and over 100 research centres, we attract an interdisciplinary community of more than 7000 staff, supporting more than 55,000 current students from over 137countries. UQ is dedicated to supporting the career aspirations of our students and staff. Our comprehensivecareer servicesprovide personalized guidance…

Benefits

- employee benefits (such as generous leave provisions, 17% superannuation, flexible working arrangements, and health and wellness discounts)

Whether you are a recent graduate, an Academic, or an experienced professional, UQ offers a wide range of opportunities to help you grow and succeed. Explore our current job openings, discover our programs, and become part of a community that is dedicated to creating lasting, meaningful impact for the communities in which we live and work. For more information about working at UQ and our employee benefits (such as generous leave provisions, 17% superannuation, flexible working arrangements, and health and wellness discounts) please visit Why Work at UQ.

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📌 Administrative Assistant (Brisbane)
🏢 The University of Queensland
📍 Brisbane