Remote (AUS-based preferred) or hybrid from Burleigh office
SHE-com is the fastest growing community for women in ecommerce, and we’re on the hunt for a vibrant, switched-on, ecommerce pro who loves helping women win in business. We’re not after a mindset coach. We’re after someone who has lived e-com and can guide our members with warmth, energy, and serious know-how.
This is not a background role. This is a front-facing, high-energy, people-loving gig. You’ll be the first face and voice our new members meet inside our programs and the go-to support for their journey forward.
You’ll Thrive In This Role If You
- Have deep ecommerce experience, either running your own brand or managing the growth of one
- Are confident coaching or supporting others, even if not formally trained as a coach
- Light up on camera and in conversation. You’re warm, clear, and people feel better after speaking with you
- Know how to guide, troubleshoot, and celebrate wins
- Are friendly, funny, kind, and explicit in your communication
- Understand the rhythm of online retail and can speak ecom fluently
Here’s What The Role Includes
- Welcoming new members into our programs and guiding them through their first 30 days
- Hosting calls, answering questions, and supporting via our community groups
- Spotting trends, challenges, and opportunities to elevate the member experience
- Helping with payment access questions and ensuring smooth onboarding
- Collaborating with our coaching and ops team to ensure members stay engaged and empowered
The Essentials
- E-commerce experience is not optional. This role needs someone who gets the industry
- Coaching or customer experience is a bonus
- You must be organised and proactive. This is not a passive support role
- Strong written and verbal communication is critical
- You must love supporting women and watching them succeed
What’s In It For You
- Flexible work options, remote or hybrid
- A beautiful team of smart, kind, driven women
- Access to all SHE-com programs to grow your own ecom brilliance
- Real impact. You’ll directly support hundreds of female founders who are chasing their dreams
SHE-com is an equal opportunity employer. We celebrate diversity and are committed to an inclusive environment where everyone feels supported.
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📌 Ecommerce coach (New South Wales)
🏢 SHE-com
📍 New South Wales
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