EARN $80,000 - $100,000 + Super | Based On Experience

Growth & Career Opportunities | National Client Portfolio

About The Company

Our client is an Australian technology company delivering an innovative RegTech platform purpose-built for the gaming and hospitality industry. Their end-to-end compliance solution simplifies AML/CTF obligations through identity verification, transaction monitoring, payout management, and regulatory reporting, helping venues remain compliant while improving operational efficiency.

With a strong focus on innovation, customer success, and regulatory excellence, the business is experiencing significant growth and is committed to supporting clubs, pubs, and casinos across Australia with industry-leading technology solutions.

About The Opportunity

The primary purpose of this position is to manage key customer relationships while providing technical expertise and strategic guidance to ensure successful implementation, adoption, and ongoing optimisation of the company's compliance platform.

Some of your responsibilities will include:

- Acting as the primary technical point of contact for assigned customer accounts
- Building and maintaining long-term relationships with venue operators and key stakeholders
- Leading customer onboarding, implementation, and technical enablement activities
- Providing technical advice and best-practice recommendations to maximise platform performance
- Supporting and gathering feedback from customers with system configuration, integrations and upgrades
- Collaborating with Product, Implementation, and Support teams to deliver successful customer outcomes
- Conducting technical demonstrations, workshops, and proof-of-concept presentations

About You





The successful candidate will have:

- Minimum 5 years' experience within the gaming, hospitality, or RegTech industries
- Strong technical account management or customer success experience
- Excellent stakeholder management and relationship-building skills
- Outstanding written, verbal, and presentation skills
- Ability to confidently engage with senior leaders and executive stakeholders
- Robust organisational skills with the ability to work autonomously
- Collaborative approach with internal cross-functional teams

What's in it for You?

- Laptop & Mobile Phone Provided
- Join A Fast-Growing Australian Tech Business
- Work With An Innovative RegTech Platform
- Build Relationships Across Major Venues
- Opportunity To Influence Product Development
- Play A Key Role In Customer Success

Personal Details * Required field

- First name *
- Last name *
- E-mail *

Digits only or add + for international numbers

- Street *
- Street Cont.
- City, Town or Suburb *
- Postcode or Zipcode *
- Country *
- State, Region or Province *
- LinkedIn URL

Questions

Please select your current eligibility to live and work in Australia.

- Visa - Full Work Rights with No Limitations
- Visa - Temporary / Student / Working Holiday
- Not eligible to live and work
- Please confirm which suburb you currently reside in.
- Please describe your experience in the gaming or hospitality industries and how it has prepared you for the role of Technical Account Manager in a RegTech environment.
- Please explain what motivated you to apply for this position and why you think you would be outstanding for the role!
- Please outline your availability to start in a new role. *

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📌 Account Manager (New South Wales)
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📍 New South Wales