You're the link between the gear room and the set. You keep the equipment room running, quote and pack jobs accurately, keep clients across their gear, and make sure nothing that goes out the door comes back missing, broken, or late. This isn't a background role — clients notice when gear shows up wrong, and they notice when it doesn't. We're hiring someone who'd rather double-check a case than explain a mistake on shoot day.

Key Responsibilities

1. Equipment Room

- Keep the room tidy — everything stored safely, neatly, and in its place

- Unpack, check, and test all gear on return; catch superficial and internal/mechanical faults before they become someone else's problem

- Confirm every item from a job has come back

- Monitor paper roll stock and flag restocks

- Track gear we're constantly asked for or constantly outsourcing, and flag it for purchase

2. Quoting & Client Consultation

- Build estimates from client gear lists

- Fill the gaps clients don't think to ask for — order the lights, check if they need a trigger, even when they didn't request one

- Recommend gear based on what the job actually needs

- Help clients build full gear lists from references or rough ideas, and work to their budget

3. Packing & Dispatch

- Pack every job so the full list is there and packed safely for transport

- Confirm the client has everything they need before it leaves the building

4. Email & Communication

- Monitor and action the inbox daily: client gear lists, Studio job collaboration, accounting queries,



subhire jobs

5. Follow-Up

- Chase unconfirmed jobs

- Follow up new customer accounts

- Follow up outstanding payments

- Check in with Studio jobs on their equipment needs

6. Outsourcing & Repairs

- Source equipment externally when we don't have it in-house

- Liaise with suppliers on gear out for repair

7. Delivery & Setup

- Drive to deliver and collect gear on location, on schedule

- Set up equipment in office where required

8. Daily Dashboard

Run the dashboard every day and action:

- Jobs still needing confirmation

- What needs packing today

- 10am returns that haven't come back

- Late jobs

- Any job returned with equipment missing

- All jobs invoiced

- All jobs finalised in the system

What You Bring

Essential

- Valid driver's licence and confidence driving a loaded van

- Sharp attention to detail — you spot what's missing or damaged before it's a problem

- Working knowledge of photo and video production gear: cameras, lighting, grip, audio

- Confidence building gear lists and estimates, and picking up what a client hasn't asked for but will need

- Clear, prompt written communication — client emails, internal handovers, supplier chase-ups

- Comfortable working across a booking/inventory system and staying on top of a daily dashboard

- Physical capability to lift and move equipment cases

- Comfortable working independently, switching between tasks, and managing a shifting job list under time pressure

📌 Rental Coordinator (Sydney)
🏢 LUNAR STUDIOS
📍 Sydney