Company

Hastings Deering (Australia) Ltd

About the Role

This exciting prospect will see you safely and efficiently provide the highest quality customer service and on-site support to a large world leading mining company located within the Bowen Basin region. This is a permanent, fulltime position where we are open to candidates based in Rockhampton, Mackay or Emerald. Reporting to our Resource Industries Support Manager your responsibilities will include:

Promote and adhere to all safety requirements on site and within the workplace

Develop relationships with key customer stakeholders (Maintenance, Production, Engineering etc)

Promote consistency by being a centralized point of contact

Maximise Customer fleet performance through reliability processes, defect elimination strategies and implementation of reliability focused systems and training

Create, implement and execute sales and account strategies





Maintain and increase our market share of parts and service

Communicate and manage challenges effecting fleet performance and satisfaction

Manage, document and resolve customer issues and enquires

About You

You will bring the following skills and experience to the role:

Trade Qualified

Demonstrated customer management experience within the mining industry

Experience in mining, mining services or heavy earthmoving industries

Strong commitment to Safety and continuous Improvement

Proactive approach to sourcing solutions

Positive attitude to developing the business through a team approach

How to Apply For any enquiry, about this role, please contact Celeste Middleton | Talent Acquisition Partner at [email protected]

📌 Resource Industries Support Representative (Emerald)
🏢 Sime Darby
📍 Emerald