Minor Hotels is one of Australasia’s largest accommodation providers, managing over 70 properties in the region and a global portfolio of 640 properties across more than 66 countries. Our brands, Anantara, Avani, Oaks, NH Hotels, NH Collection, nhow, and Tivoli, span six continents, including Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe, and South America. Joining Minor means partnering with a diverse, expanding global organisation offering boundless opportunities to thrive and succeed.

Our people are the heart of our success, and we are committed to investing in your skills to support your growth opportunities and advancement. You’ll feel valued as part of a tight-knit team, united in delivering exceptional guest experiences and thriving in a company dedicated to fostering an outstanding workplace culture.

Job Description

We’re excited to announce opportunities for Casual Guest Service Agents to join our Front Office teams at Oaks Cypress Lakes Resort and Elysia Wellness Retreat.

As part of our Front Office teams, you’ll be the first point of contact for our guests, delivering exceptional service and creating memorable experiences from check-in to check-out.

Contract Type: Entry Level FULLTIME

Pay: AUD 28-42 per hour

Applicants must have working rights within Australia or New Zealand.

Applications are now open, and shortlisted candidates will be invited to attend in-person interviews.





What’s on offer:

- Casual opportunities available across Oaks Cypress Lakes Resort and Elysia Wellness Retreat
- Work within supportive and friendly Front Office teams
- Be part of a global hotel group with genuine career pathways
- Opportunity to grow your hospitality career with Minor Hotels

Qualifications

- Previous front office, reception, or customer service experience highly regarded
- Strong communication and interpersonal skills
- A team player with a positive and professional attitude
- Flexibility to work a rotating roster, including weekends and public holidays

Additional Information

At Minor Hotels, we value our people as the heart of our success. Joining Minor means, you’ll enjoy a rewarding package designed to support your professional growth, wellbeing, and work-life balance:

- Career Growth: Learning and development programs to boost your career.
- Exclusive Hotel Deals: 50% off stays at Minor Hotels in Australasia; 20% off for friends and family.
- Global Perks: International accommodation discounts across our hotel brands.
- Retail Rewards: Cashback and discounts at 400+ top retailers in AU/NZ.
- Experiences: Discounted entertainment and activities.
- Banking and Insurance: Exclusive health insurance offers and workplace banking benefits.
- Wellness Boost: EAP and tailored wellness support

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📌 Casual Guest Service Agent (Cessnock)
🏢 Nearheal(trading as Nearheal
📍 Cessnock