With over 1.3 million members RAC is one of WA’s most iconic and trusted brands. We are a purpose‑led member organisation striving to create greater value for our members and deliver on our purpose to be “The driving force for a better WA.”

What will you be doing?

- Assess damaged motor vehicles and caravans and determine damage costs
- Recommend cost‑effective methods of claim settlement in accordance with policy conditions, manufacturers repair specifications and quality expectations.
- Provide consistent and efficient repair management practices within measured service and cost targets
- Identify and inspect vehicles to compile accurate reports on the extent of accident damage and vehicle condition
- Advise and review assessment reports to validate assessment of quantum position and settlement decisions
- Adhere to Motor Vehicle Insurance and Repair Industry Code of Conduct
- Provide exceptional customer service to RAC’s members and stakeholders
- Overcome objections and handle disputes and complaints at first point of contact

What are we looking for?

- Relevant trade qualifications in Panel Beating, Spray Painting or Light Vehicle Mechanical Technology
- Hands‑on experience as a Panel Beater, Spray Painter or Automotive Mechanic




- Strong customer service and communication skills
- Demonstrated problem‑solving skills
- Flexibility and enthusiasm in a professional work environment
- Must have a current and unrestricted driver’s license
- Quoting or estimating experience within the smash repair industry is desirable
- Commitment to putting members at the centre of everything you do

What can we offer you?

- Motor vehicle, mobile phone and laptop to fulfil the duties associated with the role
- Training and development to set you up for success in your role
- A workplace culture where our people feel valued, respected and empowered
- Work in flexible ways that meet work/life commitments and support wellbeing
- Be part of a purpose‑led organisation that gives back to the WA community
- An workplace that values ongoing career development
- Free Roadside Assistance and discounts on RAC products and services, including Insurance, Holiday Parks and Resorts, Security, Finance and Auto Services
- Opportunities for community engagement and corporate volunteering

If you are interested, don’t delay and apply today! Apply online with your Resume.

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📌 Motor Assessor (Western Australia)
🏢 Rac Wa
📍 Western Australia