Retail Team Member — Silvaside Biltong, Fountain Gate
About us:
Silvaside Biltong brings a 25-year South African family recipe to Melbourne, serving premium biltong and charcuterie across our kiosks. Our Fountain Gate kiosk is part of a growing network of locations across Melbourne's Westfield centres.
The role:
We're looking for a friendly, reliable team member to join our Fountain Gate kiosk. You'll be the face of Silvaside, sharing our story with customers, serving up excellent product, and keeping the kiosk running smoothly during trading hours.
What you'll do:
- Greet and serve customers, sharing knowledge of our biltong and charcuterie range
- Operate the POS system and handle cash/card transactions
- Maintain stock levels, replenishment, and product presentation
- Keep the kiosk clean, tidy, and looking its best
- Follow food handling, hygiene, and workplace safety procedures
- Support promotions, tastings, and customer engagement initiatives
What we're looking for:
- A positive, customer-first attitude
- Reliability and punctuality
- Comfortable working weekends and some evening trade
- Previous retail or hospitality experience is a plus, but not essential - we'll train you
- Ability to work as part of a small, close-knit team
Details:
- Location: Silvaside Biltong kiosk, Fountain Gate Shopping Centre
- Employment type: Casual / Part-time
- Pay: In line with the General Retail Industry Award 2020