At En Gold, we create timeless furniture and objects designed to live with you for a lifetime. We are looking for a warm, confident and highly organised Sales & Client Care Consultant to join our team in a hybrid role that combines showroom sales with exceptional client support.

This is a part-time position working 3 days per week, including every Saturday, based from our Armadale gallery.

About the Role

This role is ideal for someone who genuinely enjoys working with people and creating a premium client experience from initial enquiry through to delivery and aftercare.

You will be responsible for:

- Assisting clients in the showroom and guiding them through product selections
- Following up leads, quotes and draft orders
- Managing phone, email and online client enquiries
- Providing updates regarding orders, stock availability and deliveries
- Working closely with our logistics and warehouse teams to ensure smooth client outcomes
- Maintaining accurate records within our systems
- Supporting the overall presentation and day-to-day operations of the gallery

What We’re Looking For

We are seeking someone who is:

- Friendly,



professional and confident communicating with clients
- Sales-focused, proactive and motivated to convert opportunities
- Highly organised with strong attention to detail
- Comfortable managing multiple priorities at once
- Solutions-focused with a calm and positive approach
- A strong team player who enjoys collaborating with others
- Passionate about interiors, furniture or design (preferred but not essential)

Experience

Previous experience in

- Retail sales
- Client care/customer service
- Furniture, interiors or design industries
- will be highly regarded.
- Experience using systems such as Shopify, Gorgias or similar CRM/customer service platforms is advantageous.

Why Join En Gold?

- Work with a passionate and supportive team
- Be part of an established Australian furniture brand
- Beautiful Armadale showroom workplace
- Opportunity to contribute across both sales and operations

If this sounds like you, we would love to hear from you.

Please submit your resume along with a short cover letter telling us about

📌 Sales & Client Care Consultant (Armadale)
🏢 En Gold
📍 Armadale