About the Role

Help people live more independently and occasionally win an argument with a stubborn walker frame.

We're looking for a driven, confident, and customer-focused Sales & Customer Service Consultant to join our growing team supplying mobility and wellness products that make a genuine, daily difference in people's lives. If you like people, like a positive chat, and secretly enjoy the satisfaction of ticking off a sales target, keep reading.

This role suits someone who enjoys meaningful conversations with customers, thrives on hitting targets, and takes real pride in matching people with the right solution (not just the one that's easiest to carry to the car). You'll work across in-store, phone, and email channels, guiding customers from "I'm not sure what I need" to "this changed my week," as part of a supportive, high-performing team.

This is a stable, Monday–Friday role with consistent hours, based in person at our Salisbury Plain location.

Key responsibilities

- Chatting with customers in-store, on the phone, and via email to figure out what they actually need
- Recommending the right products and tailoring solutions
- Preparing quotes, processing orders, and managing sales enquiries start to finish
- Working towards individual and team sales targets and celebrating when you smash them
- Keeping accurate, up-to-date records
- Coordinating with our warehouse and customer service teams so orders arrive smoothly, not mysteriously
- Staying on top of product ranges, supplier updates, and promotions

About You:

- Experience in sales, retail, or strong customer service




- A confident communicator who builds relationships easily (small talk is basically a superpower here)
- Motivated by targets and genuinely comfortable closing a sale
- Organised, reliable, and unbothered by juggling a few things at once
- Comfortable with computers, Microsoft Office, email, and online systems
- Able to work independently while still being a good team player
- Experience with POS, CRM, or task management systems (e.g. Retail Express, ClickUp) is a bonus
- Able to obtain or hold a National Police Clearance
- Willing to obtain an NDIS Worker Screening Check and Working With Children Check (WWCC)

About Us Mobility and Wellness is an Australian-owned business helping people move through their day with a little more ease and independence. We're proud of our reputation for genuine customer care, the kind where staff actually remember your name, not just your order number. We're growing, we're friendly, and we take our products seriously without taking ourselves too seriously.

What We Offer

- Competitive pay, plus superannuation
- Training and development
- Flexible working arrangements where possible
- A genuinely supportive team environment
- Work that helps customers live more independently and the chance to genuinely change someone's day

Apply Now Think you're the right fit? We'd love to hear from you. Send your CV and a short cover letter to [email protected] with the subject line "Sales Consultant Position" — bonus points if it makes us smile.

Only shortlisted candidates will be contacted.

Work Location: In person

📌 Sales & Customer Service Consultant (Salisbury Plain)
🏢 Mobility and Wellness
📍 Salisbury Plain