Rabobank is the world’s leading specialist in food & agribusiness banking. One of our key strengths lies in our people who have a deep understanding of agriculture & are committed to adding long-term value for clients. Our commitment to our employees & clients is at the heart of everything we do.

About the role:

Rabobank’s Global Service Centre, Asia Pacific, based in Sydney, provides operational support to Wholesale & Treasury businesses & their clients across the Asia Pacific region. The Lending and Agency team within Corporate Banking Services performs all aspects of loan processing, reconciliation, fees, settlement and confirmations processes.

As Officer, you will play a key role in delivering accurate, timely, & compliant payment & account services for Wholesale Banking clients across the Asia Pacific region. Operating within a regional market environment - supporting Australia, New Zealand, Hong Kong & Singapore - the role ensures smooth execution of domestic & cross border transactions & upholds the bank’s commitment to secure & reliable payment operations.

Note: The team works Monday to Friday from 12:30pm to 9pm, so you must be willing & able to work these hours to support the Asia time zone. You will work a mix of days in the office & days from home.

Top Role Responsibilities & Accountabilities:

- Monitor end-to-end transaction flows & resolve issues promptly to minimise disruption
- Maintain high standards of accuracy, completeness, timeliness and reliability in all operational activities within SLAs
- Monitor system interfaces to ensure accurate transaction input and lifecycle integrity
- Investigate, resolve, and upscale cash, system, transactional, data, and reconciliation breaks
- Respond to payment and transaction related inquiries in a timely manner
- Provide clients with guidance on payment formats, cut-off times, & regulatory requirements
- Support onboarding activities,



ensuring correct setup of accounts and payment channels
- Manage a client portfolio or asset class as part of team rotation
- Ensure compliance with internal policies & external regulations (AML, Sanctions)

To Be Successful, you will have:

- 2+ years’ experience in an operations role within Corporate, Wholesale or Institutional Banking
- Knowledge of Wholesale Banking products including Corporate Lending products, Trade and Commodity Finance, Value Chain Finance
- Knowledge of settlements and payments systems (SWIFT, RTGS, FPS, CNAPS, Direct Entry)
- Excellent attention to detail & an ability to work to a high level of accuracy
- Strong communication & stakeholder management skills
- Ability to prioritise, manage pressure, & meet strict deadlines
- Customer‑focused mindset with a proactive, problem‑solving approach
- Previous experience supporting countries within Asia Pacific preferable
- Mandarin or Cantonese language skills preferred
- Willingness & ability to work 12:30pm – 9pm Monday to Friday (mix of in‑office & at home)

What we’re proud to offer you:

- Wellbeing leave – 2 extra leave days to support greater work/life balance
- Education Assistance Program – support professional development
- Parental Leave – up to 14 weeks paid leave
- Bonus and Additional Leave – incentive for eligible employees to receive extra weeks of Annual Leave
- Extra Insurance – employer‑funded Death, TPD & Income Protection Insurance
- Rabo Workplace Giving program – matches employee donations to selected Social Partners

Our values

Rabobank Australia values inclusion, belonging, & positive experiences for all. Our work environment, benefits, & the way we live our values – “Client Driven”, “Responsible”, “Professional” & “Cooperative” – make it a great place to work. We welcome applicants from diverse backgrounds.

Equal Prospect

Please let our Talent Acquisition team know if you need any accommodations to make our opportunities more accessible to you.

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📌 APAC Corporate Banking - Lending & Agency Officer (New South Wales)
🏢 Rabobank Australia
📍 New South Wales