Experience Junior (0-5 years) | Mid Level (6-10 years) Est.

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July 27, 2026 Duration 6 Months National Service Provider Hybrid Sydney, Australia Required Skills Project Management Change Management Stakeholder Management Communications Strategy Training and Development SharePoint Microsoft 365 User Adoption Learning & Development Kanban Agile Project Delivery Project Overview A transformation team is seeking an experienced Senior Project Coordinator / Change Analyst to support the delivery of a broad digital and AI transformation program. This is a hands-on role that spans project coordination, change management, communications, and M365 platform support - ideal for someone who thrives in fast-paced, lean team environments and is comfortable context-switching across workstreams. The initial engagement is six months with a strong likelihood of extension, and the successful person will report directly to the Transformation Program Manager with a flat team structure, meaning a high degree of autonomy is expected from day one.

Key Activities - Maintain the team's Kanban board and support end-to-end management of the project pipeline, including tracking progress, risks, issues, actions, and dependencies

- Prepare project status reports, executive dashboards, and stakeholder updates; follow up proactively to keep initiatives on track
- Support project scoping, planning, and implementation activities across multiple concurrent workstreams, including establishment and ongoing management of the IT project pipeline
- Develop and coordinate change and communications activities to support user adoption across technology projects, including creation of communications, training materials, and support resources




- Facilitate stakeholder engagement activities and support business readiness for new solutions and ways of working
- Provide day-to-day M365 and SharePoint support to staff - resolving user issues, providing guidance, and driving platform adoption
- Convert a substantial library of recorded content into polished self-service learning resources, ideally using Clipchamp
- Contribute to AI and digital transformation initiatives focused on improving productivity, staff experience, and customer outcomes as this workstream grows Your Background Essential - Robust project coordination and delivery experience, ideally within a transformation, technology, or change program context
- Demonstrated experience supporting organisational change and driving user adoption - including developing communications, training materials, and engagement activities
- Excellent written and verbal communication skills with the ability to engage both technical and business audiences confidently
- Practical, hands-on experience with Microsoft 365, particularly SharePoint - including user support and adoption enablement
- Proven ability to work autonomously, manage competing priorities, and operate effectively within a small, fast-moving team
- Proactive, solutions-focused mindset with a willingness to roll up sleeves across project delivery and operational support
- Good technical aptitude and problem-solving capability Desirable - Experience using Clipchamp (or equivalent tools) to edit recordings and produce self-service learning content
- Prior involvement in AI or digital transformation projects
- Formal change management qualifications (e.g. Prosci, APMG) - noted as a plus, though strong communication and adoption experience will be weighted more highly
- Experience working in lean transformation teams without a Senior PM layer

📌 Senior Project Coordinator / Change Analyst (City of Sydney)
🏢 Outsized
📍 City of Sydney