The Senior Restoration Technician role supports the Restoration Manager in delivering high-quality restoration services to clients, insurers, assessors, and stakeholders while ensuring all works are completed safely, efficiently, and to company standards.

This role will be hands-on in the field, responding to water, fire, mould, storm, impact, and other insurance-related restoration claims. On large jobs the Senior Restoration Technician will act as the on-site leader to ensure that the project is running efficiently while maintaining quality standards.

Key Responsibilities

Restoration Services

- Attend emergency make-protected and restoration call-outs.
- Conduct water extraction, drying, dehumidification, and moisture monitoring.
- Perform mould remediation in accordance with industry standards.
- Carry out fire and smoke damage cleaning and restoration.
- Undertake contents handling, inventory management, and pack-out services.
- Install, monitor, relocate, and collect restoration equipment.
- Complete demolition and strip-out works as required.
- Assist with the creation and implementation of structural drying and restoration programs.
- Conduct site assessments and capture the key details required to create accurate and defensible restoration reports and scopes.
- Maintain accurate moisture mapping and monitoring records.

Project Delivery

- Follow restoration scopes prepared by the Restoration Manager.
- Supervise, mentor, and support technicians, labourers, and contractors to ensure safe and efficient project delivery
- Provide regular updates on job progress and site conditions.
- Identify variations, additional damage, or potential risks and report them promptly.
- Ensure works are completed within agreed timeframes and budgets.
- Liaise professionally with homeowners, tenants, builders, assessors, and insurers.

Health, Safety & Compliance

- Comply with all WHS policies, procedures,



and legislative requirements.
- Ensure all restoration works comply with IICRC standards, WHS requirements and company procedures.
- Conduct site risk assessments before commencing works.
- Maintain safe work practices and use PPE at all times.
- Ensure restoration equipment is operated safely and maintained correctly.
- Report incidents, hazards, and near misses immediately.

Administration & Documentation

- Complete daily job records, moisture readings, photographs, and site reports.
- Maintain accurate equipment tracking and usage records.
- Ensure all restoration documentation is submitted on time.
- Assist with preparing reports for insurers and clients when required.

Company Representation

- Present professionally when attending sites and meeting clients.
- Provide excellent customer service during often stressful claim situations.
- Maintain company vehicles, tools, and equipment in a clean and serviceable condition.
- Contribute positively to culture and team environment.

Why Join Built By Haus Restoration At Built By Haus Restoration, you'll become part of a supportive and collaborative team that genuinely enjoys working together. We celebrate both the big milestones and the everyday wins, recognising that every contribution makes a difference.

You'll take on a challenging and rewarding role, giving you the opportunity to expand your skills, and make a meaningful impact to our customers.

We're committed to investing in our people. You'll receive ongoing mentoring and guidance from our experienced senior team members and Directors, providing valuable opportunities for professional development.

Above all, we foster a positive, respectful workplace where people are valued, encouraged to share ideas, and empowered to grow both personally and professionally.

All employees are entitled to two weeks of paid parental leave upon completing one year of continuous employment with the Company.

www.builtbyhaus.com.au

📌 Senior Restoration Technician (Hurstville)
🏢 Built By Haus
📍 Hurstville